If you don’t have a genuine mobile app for your tenants, you’re falling behind in the fourth industrial revolution, when digital domains are blended with offline reality. A web portal will no longer cut it in 2022 – the world has moved on in the past two years, thanks to the pandemic accelerating innovation and…
Social housing gets in on the appRead More →
Contributed Articles
3D models paint a thousand words
Disrepairs remain a huge and high-profile issue for social housing. Civica’s Justin Fisher explores how robust data and modelling can make all the difference. We all want to feel safe and secure in our own homes. Safety was a crucial, up-front feature of the UK government’s White Paper for Social Housing which promised a renewed…
3D models paint a thousand wordsRead More →
Cyber attacks – Bridging the skills gap
Without the rapid adoption of digital strategies, it’s difficult to imagine how housing providers would have coped during the pandemic. In a matter of weeks, committed and passionate IT teams rose to the challenge of accelerating the pace of digital transformation across estates, enabling remote working and expanding online service delivery. Unfortunately though, as I…
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Barnet Homes & Aico: IoT & industry 4.0 compliance
As of November 2021, Barnet Homes has over 3,000 properties connected to the Aico-HomeLink IoT platform, accounting for 20 per cent of its total housing stock. The technology has demonstrably saved people’s lives and generated net savings. Following a smooth roll-out, Barnet Homes has confirmed it will complete a full roll-out of 15,000 homes by…
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NEC Housing transforms Reading’s repairs
Following Reading Borough Council’s implementation of NEC Housing to improve its end-to-end repairs processes by keeping everything in one place, the council’s project manager, Johnnie Stanley, explains why this ‘all in one’ approach matters. What’s different about repairs management in NEC Housing? Stanley said, “Reading’s current solution only extends so far. We’ve a separate repairs…
NEC Housing transforms Reading’s repairsRead More →
Walk before you can run: An agile approach to self-service portals
As a father of three children, I often find myself suggesting (or shouting), “walk before you can run”, usually to prevent accidents! This saying is also relatable to software development and IT projects; I believe some housing providers make the mistake of trying to run before they can walk when it comes to customer portals…
Walk before you can run: An agile approach to self-service portalsRead More →