Why are so many IT business improvement projects proving difficult to deliver or failing completely? Oliver Lock of consultancy Double Diamond Delivery explores this question and discusses what can be done to build the right foundations. Projects fail when they have shaky foundations, with a lack of an overall vision, unclear outcomes and poorly-defined requirements…
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Contributed Articles
Setting the standard for carbon-monoxide protection
With UK legislation surrounding carbon-monoxide (CO) alarms for social properties changing rapidly, Ian Ballinger, FireAngel’s director of compliance, explores how housing providers can achieve the maximum level of protection. Following changes to home-safety laws across the UK, housing providers in England and Scotland must now install a CO alarm in every room which has a…
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The business case for data
At a recent conference I was surprised to find that many people in the audience no longer liked using the term ‘transformation’. Their justification was that too many transformation projects had failed so staff had become disillusioned and started to expect failure before a change programme had even begun. In my experience, poor data is…
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Digital twins – When, not if…
Helen Rogers, housing product director at Civica, looks at the potential of digital twins to deliver better, safer, greener social housing across the UK. Every sector knows the importance of digital transformation. From aerospace to construction, automated processes and digitally-enabled collaboration tools have gone from being ‘nice to have’ to ‘can’t do without’. For the…
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Using data to build communities
Whether we like it or not, data is everywhere. When you fill in a form, that’s data. When asked in job interviews, “how would your friends describe you?”, that’s data. When you buy something online, that’s data. In fact, it’s this digital data that can prove invaluable to housing providers. Every online transaction creates a…
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The cyber-security jigsaw’s missing piece – Managed detection & response
Like most other organisations, you’ve probably spent money on cyber-security products in the hope of being better protected against today’s complex threats. However, you may have realised that it’s not just about buying tools but having the time and skills to use them, and you wouldn’t be alone in thinking this. What is that missing…
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