Civica’s Michelle Tyler explains how the software provider’s comprehensive survey of housing providers and residents reveals a clear priority for better value, safer and more sustainable housing. We recently carried out extensive research with social housing residents and housing leaders across the UK to get under the skin of the big issues affecting the sector….
A bigger, greener housing legacyRead More →
Contributed Articles
The technology foundations for decarbonisation & disrepair
Tackling decarbonisation and disrepair are rightly at the top of the agenda for the majority of housing providers in the UK. The housing sector carries an enormous responsibility when it comes to the UK’s ‘net zero’ agenda. According to the government, heating our homes accounted for 17 per cent of all UK carbon emissions in…
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Becoming lean and scalable in 2022
It’s no secret that the UK’s housing providers are under strain. Despite the fact that they’re responsible for approximately 10 per cent of the UK’s total rental stock, they’ve fallen victim to a series of budget cuts, while the increasing cost of living and the pandemic have placed ever-greater demands on their services. The need…
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Riverside rolls out 1,500 Switchee IoT devices
Riverside Group is installing 1,500 Switchee smart thermostats in its tenants’ homes following a successful pilot of the IoT technology. Data from the Switchee devices, sent via the mobile phone network to the cloud, enabled Riverside to remotely assess its properties’ performance and triage any problems. By sending surveys to customers through Switchee’s built-in communications…
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Inside recruitment – Attracting & retaining the best staff
There can be no denying that the pandemic had lasting repercussions on many aspects of people’s daily lives. This is especially true for those of us who work in offices where the landscape was forced through unparalleled change in a relatively short timeframe. In our niche housing IT market, remote-working roles were scarce and usually…
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Surviving but not living – MRI Software’s Resident Voice Index
The latest Resident Voice Index report from MRI Software shines a light on the sentiments of UK social housing residents in the face of the cost-of-living crisis. The responses of over 5,200 UK social housing residents show that households are having to make tough choices. Over half (53 per cent) of respondents reported having turned…
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