The social housing sector stands at a watershed. On one side, we have a history of deregulation and autonomy; on the other, we have a future of intense scrutiny and data-driven decision-making. The tragic events at Grenfell Tower and the introduction of Awaab’s Law, forcing housing providers to fix damp and mould problems within strict…
From bricks to bytes: Reimagining customer-centric housing for the digital ageRead More →
Contributed Articles
Smart home-safety solutions for residents
As the UK grapples with net-zero targets, the continuing aftermath of the cladding crisis and a shortage of affordable, good quality housing, ensuring the safety and wellbeing of residents has never been more important. FireAngel’s business development manager, Jake Sleeman, explores some innovative solutions to protect residents and properties. Despite energy bills predicted to decrease…
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Cyber challenges in housing
Research shows that cyber criminals are actively targeted the housing sector, probably because it’s undergone significant digital transformation. As expected, this transition has coincided with a 20 per cent rise in cyber attacks against the sector as of October 2023, highlighting the growing threat posed to the sector by offensive cyber operations. Housing organisations are…
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Reflections on Housing Technology’s Data Matters 2024
As I reflect on our third Data Matters one-day event at the British Museum in central London, I feel a great sense of achievement, not only for Housing Technology but also for the entire social housing sector. Data Matters 2024 brought together so many knowledgeable professionals and it was truly exciting to see how engaged…
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Procurement & innovation
Procurement usually gets the blame when innovation is blocked in social housing. Public-sector buying teams, with all their perceived rules and regulations, are branded as spend controllers, not disruption enablers. I’ve worked in housing procurement for nearly ten years so I recognise this label only too well. Sometimes it is justified (rigid public procurement laws…
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An anti-phishing recipe – MFA & security awareness
Link embarked on a transformative cyber-security journey in 2019 by implementing mandatory multi-factor authentication (MFA). This initiative empowered all colleagues to combine their password with a one-time code provided by SMS, voice call or authenticator app. This article delves into the strategic approach taken by Link to fortify its cyber-security posture and reduce the threat…
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