While the drive to an all-digital future continues, physical documents are still a fundamental part of most (if not all) housing providers’ processes. How can housing providers ensure that they apply the same rigour to documents as they apply to databases and other electronic storage media, and really leverage the information they contain to enhance…
Documents – Are they an unmanaged risk?Read More →
Contributed Articles
Remotely monitoring & protecting connected communities
The concept of digital twins and using data to create a virtual representation of a physical object has been part of FireAngel’s innovations since 2007 when the IoT landscape began to take shape. With housing providers facing growing pressure to improve fire safety for residents and maintain a ‘golden thread’ of asset information, meeting these…
Remotely monitoring & protecting connected communitiesRead More →
Cybersecurity – What’s the problem?
The problem is that cybersecurity is everybody’s problem and unless every department is involved in discussions on the solution then no solution will be truly effective. The USA’s National Association of Corporate Directors (NACD) puts it very well in its Cyber-Risk Oversight Handbook: “Directors need to understand and approach cybersecurity as an enterprise-wide risk management…
Cybersecurity – What’s the problem?Read More →
Behind the scenes at the Resident Voice Index
Sometimes the tools we have to hand don’t quite get the job done and when that happens, you might need to build new tools yourself. The team behind our Resident Voice Index initiative here at MRI Software came up against just this problem; our solution was to build our own custom data-analysis tools. The Resident…
Behind the scenes at the Resident Voice IndexRead More →
Loreburn Housing’s new HomeMaster HMS
Loreburn Housing’s director of property and development, Gary Alison, describes how the housing provider’s implementation of the HomeMaster housing management system from Designer Software has been a ‘game changer’ for its business and financial operations. We decided to move to an agile working environment back in 2017 but our incumbent housing management system was a…
Loreburn Housing’s new HomeMaster HMSRead More →
Solving network headaches with virtualisation
Mergers are never simple. When Platform Housing became one of the UK’s largest housing providers after the merger of Fortis Living and Waterloo Housing, it inherited a major IT headache. How did Platform Housing go about solving an overly-complicated networking situation that came with a high price tag? Unified but complex Following the successful merger…
Solving network headaches with virtualisationRead More →
