Civica’s client relationship manager, Alex Oldman, shares his thoughts on what housing providers can do to prepare residents for action and to improve safety. After the tragic events of Grenfell Tower in 2017, the release of the Hackitt report and the introduction of the Fire Safety Act 2020, building safety managers have been challenged to…
Building safety & tenant engagementRead More →
Contributed Articles
Staying connected – Telehealthcare in housing
Cohesion between health and social care providers, local authorities and housing providers is crucial to enable the delivery of care to vulnerable people. Issues around collaboration between organisations in these sectors has been a challenge for some time and is limiting progress. Why collaborate? Collaboration is essential to enable the effective provision of proactive and…
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Is IT procurement a risky business?
We all aspire to be light on our feet, increase the pace of change, fail fast and adopt cloud computing, but are traditional procurement methods and routes to market holding us back? Or is the old guard standing fast? Having had a commercial role for nearly 30 years, I’ve seen many different procurement processes in…
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Driving digital transformation with better UX
As we write another quick message on WhatsApp or tap a virtual button to pay for groceries on our phone, it’s easy to forget how far these technologies have come, even in the last decade. Not so long ago, most digital services, and particularly business management systems, were the preserve of technical specialists. In many…
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Managing your digital risks
What steps can housing providers take to protect their digital infrastructures from cyber risks? In today’s world, digital transformation isn’t something any organisation can afford to neglect. On the whole, housing providers haven’t been seen as particularly tech-savvy, but with the pandemic pushing them into remote working, they have emerged digitally stronger. However, while digitalisation…
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A clear and present danger
For many boards and executives, cyber security is a matter for the IT crowd. It’s mildly interesting, and we read the news with mixed horror and fascination about ransom attacks on large companies. It’s probably there somewhere on the risk map and gets occasional attention from the risk and audit committee. But recent events have…
A clear and present dangerRead More →
