We’ve successfully just gone live with TechLabs London’s iProperty Cloud, built on Microsoft’s Power Platform and Dynamics 365. Over recent months, we’ve been working with TechLabs to enhance iProperty Cloud to meet our specific needs. This first iterative go-live within our larger ‘better connected’ programme included full CRM capability, providing a 360-degree view of customer…
Raven Housing’s iProperty experienceRead More →
Contributed Articles
Pursuing change and transformation at pace
A best-in-class enterprise architecture for housing providers is increasingly built on a cloud-first, mobile-first and web-first trio of guiding principles. In fact, these cornerstones, when combined with data and culture, form the basis of many of the digital transformation strategies that I have read about in the past year or so, and for good reason….
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Embrace multiple apps & maximise mobility
Mobilising people and processes is still a challenge, both technically and culturally. While the technology behind smart devices has advanced at pace since their introduction in 2008, and with the proliferation of mobile working over the past 18 months, further development has been expedited so we now have more access to software and hardware designed…
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Transformation in a data-rich world
Throughout the pandemic, the public sector has overcome huge challenges. Despite living through the most disruptive period in a generation, our public services have been at their best and most innovative. We’ve witnessed just how important technology is in connecting local and global communities. Using digital tools to collaborate and partner across local government, suppliers,…
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Get ready for hybrid working…
Post-pandemic, the way housing teams work and engage with tenants is set to look different. Greg Burnham, Datagraphic’s Aceni Hybrid Mail product manager, discusses some of the opportunities and challenges for IT leaders with mobile technologies and remote working. Catalyst for digital transformation When we were told in March 2020 to “work from home if…
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Transforming data management
As someone relatively new to social housing, what’s struck me most is what the housing sector can learn from other sectors in terms of how they could use data to deliver better outcomes for their customers. Real-time analytics Before joining ForHousing in 2018, I spent ten years developing analytic solutions for supermarkets across Europe and…
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