Northgate Public Services’ director of housing solutions, Trevor Hampton, explains why meaningful data integration requires a shift in the cultural mindset from the board down. The pandemic has, arguably, forever changed the way we interact; by limiting our interactions in the real world, it has fast-forwarded us into an altered reality where digital dominates. We…
Data integration and today’s IoT-connected worldRead More →
Contributed Articles
Aareon’s A-Team – Putting people & communities first
During times like these, putting your people and your community first is more important than ever. Social value, giving back, community involvement – these are all terms we hear but what does it mean in practice and how can we make these activities meaningful? At Aareon, our company ethos is fundamental to all that we…
Aareon’s A-Team – Putting people & communities firstRead More →
What’s your fantasy digital team?
We’ve all heard of fantasy football teams, but who would you put in your digital dream team? Who do you need to achieve your digital strategy? Let’s face it, in the housing sector it’s unlikely that there will ever be enough people available to deliver at the pace of change required, especially if you’re playing…
What’s your fantasy digital team?Read More →
The technologist’s apprentice…
There was a time in my career when I had a ‘downer’ on apprenticeships, which was counter-intuitive because when I left school, I did a four-year Ministry of Defence apprenticeship. I’d become stuck in a rut, thinking that modern apprenticeships were not ‘real’ apprenticeships and they were more trouble than they were worth, so I…
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Good data is usable data
Usable data is the string that connects our modern world. Housing providers have information on available houses and local authorities have never-ending lists of those in need of housing. Unfortunately, the current systems make it almost impossible to efficiently connect these two groups. For many housing providers, the process of creating and managing clean and…
Good data is usable dataRead More →
Changing the channel for good
The mass adoption of new technologies is rarely a smooth curve, rather a journey punctuated by unforeseen lurches and tipping points. Chris Mansfield, business development director at AI chatbot innovator Futr, shares his thoughts on channel shift in the housing sector, and how we can make it stick. As someone focused on customer contact innovation…
Changing the channel for goodRead More →
