Inflation may be falling but people are still feeling the pinch. First the pandemic and now the cost of living crisis have put pressure on family finances and led to increased rent arrears. For Southwark Council, London’s biggest landlord, late or non-payments are a big concern, not to mention a worry for our tenants. Thankfully,…
Southwark Council boosts income & cuts arrears with NECRead More →
Contributed Articles
Are you getting the most from your software?
Social housing can be a difficult and cumbersome sector in which to make technological change. If you’re a local authority, you’re bound by lengthy and strict processes for obtaining software. And once you’ve chosen your technology, it’s easy to find that you’ve focused so much time and effort just on obtaining and implementing a solution…
Are you getting the most from your software?Read More →
Microsoft-first for digital transformation
Digital transformation has become a pivotal process for businesses aiming to stay competitive and relevant. But what does digital transformation entail, and why should you consider adopting a Microsoft-first approach for this journey? We’ll delve into the principles of digital transformation, explore how a Microsoft-centric ecosystem can foster efficiency, and discuss the benefits of this…
Microsoft-first for digital transformationRead More →
Data quality software – Build or buy?
You’ve decided you want to take a more proactive approach to managing your data quality, but what now? There are two primary routes you can take – buy a ready-made data-quality tool or build your own. Each option has advantages and disadvantages that need to be considered, but before you do that, it’s essential to…
Data quality software – Build or buy?Read More →
AI – Overhyped, unstoppable & transformational
The most over-used term in 2023 must have been ‘AI’. It’s magic dust sprinkled over mundane software, imbuing it with superpowers. Closest to topping out the ‘peak of inflated expectations’ in Gartner’s 2023 ‘hype cycle for emerging technologies’ are generative AI and AI-augmented software engineering. As Microsoft tech expert Mat Velloso said in 2018, “If…
AI – Overhyped, unstoppable & transformationalRead More →
Actions speak louder than words – Soha Housing & Housing Insight
Housing Insight wanted to make sure its standards of service matched up to the words in its marketing materials – so it asked a customer, Soha Housing, to evaluate its experience with Housing Insight’s PanConnect self-service app. Housing Insight marketing says: Our goal is to work closely with our customers… Soha Housing’s response: We were…
Actions speak louder than words – Soha Housing & Housing InsightRead More →