It’s often said that UK social housing providers are ‘data rich but insight poor’. The Social Housing Ombudsman stressed in last year’s Spotlight Report that there is a desperate need for the improved management of data, stating that it was “the closest thing the social housing sector has to a silver bullet”. Data-related risk is…
Unlocking the potential of dark dataRead More →
Contributed Articles
15 years of That Housing IT Guy
Many of you will know me as ‘ThatHousingITGuy’ from my blog (tonysmiththathousingitguy.blogspot.com), which has been running for almost as long as Housing Technology magazine, with over 500 posts. My experience in the housing sector spans almost 30 years working for suppliers as well as housing providers, so not much escapes me. Most of my work…
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Innovation & transformation
Welcome to a journey of transformation and innovation in social housing, where technology meets tenancies to create a seamless experience for both housing providers and their residents. In this article, we will explore the transformative journeys of Housing Solutions and Beyond Housing, two forward-thinking Social Telecoms customers who have embraced the power of modern contact-centre…
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Platform Housing’s innovation award
Platform Housing Group won the gold award in the innovation category at the Housing Technology 2024 Awards; in this article we take a look at the importance of these awards and what the accolade means to both Platform Housing Group and the wider housing sector. Housing providers like Platform Housing Group are in a fantastic…
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Poplar HARCA’s smart devices to empower residents & beat mould
Poplar HARCA won the bronze award in the customer/tenant services category of the inaugural Housing Technology 2024 awards. Fransiska Greene, Poplar HARCA’s asset data coordinator, explains how the housing provider is using Aico’s IoT devices to empower its tenants and tackle mould. Improving our customer services is an ongoing aspiration for Poplar HARCA. With over…
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The elephant in the room
Using AI to dismantle homelessness and poverty in housing For decades, UK housing policy has focused primarily on financial constraints and supply issues. Policymakers have repeatedly emphasised the need for increased funding and regulatory reforms to tackle the housing crisis. However despite these efforts, the shortage of affordable housing persists, with significant challenges in planning,…
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