Residents value benefits but landlords worry about perception Social landlords are increasingly realising that the internet of things (IoT) can bring many benefits directly to their organisations through improved maintenance efficiencies, investment optimisation and compliance. It’s also increasingly clear that there are many benefits to residents including improving health, safety and wellbeing while also providing…
How will the internet of things transform your customer relationships?Read More →
Contributed Articles
Software tools for planned asset replacements
A flurry of confusion over gas boilers followed the government’s autumn statement in November 2020. Had the government just brought a ban on gas boilers in new-build homes forward by two years? It emerged that an early version of the 10-point green recovery plan, seen by The Times newspaper, was correct. The government will move…
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Shutting the door on homelessness
Trevor Hampton, director of housing product solutions at Northgate Public Services explores how a more robust approach to ‘predict and prevent’ could help stave off a potential avalanche of evictions in the wake of coronavirus. A poll at the start of 2020 found that we are all on average just two and a half pay…
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Why go for low-code development?
Historically, software and computer programs by their very nature have tended to be complicated. In order to allow technology to be more accessible and available, low-code solutions have been built that hide the complex code, algorithms and instructions behind simple, easy-to-learn and intuitive interfaces. Housing providers can now build, develop and deliver solutions that release…
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Data literacy and data analytics
Housing providers collect a wealth of data about assets, customers, operations and, increasingly, smart devices. It’s well documented that data is proliferating at an alarming rate and no longer sits just on premise but in the cloud as well. Using point solutions to manage and unlock the hidden value in your data only solves part…
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Tackling growing arrears at PA Housing
Dino Kyprianou, ICT applications manager at PA Housing, discusses how technology is helping its income officers support tenants and reduce the risk of rental debt. According to a recent report, the number of people falling into arrears could triple during the next 12 months as a result of the fallout from coronavirus. The suspension of…
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