Today’s data operating environment As Housing Technology’s focus in September is on the green agenda within IT, it’s worth thinking about the impact of poor data management on your organisation’s carbon footprint. For example, your servers will generally be operating 24 hours a day, 365 days a year. That’s probably well over double the operational…
The ‘D’ wordRead More →
Contributed Articles
Residual land values & winning more bids
In economic terms, land is worth what someone will pay for it. As land is a limited resource, the person who can pay the most for a piece of land will win when competing against others. The process by which the land price is arrived at is a key difference between housing associations and private…
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How chatbots make customer services more human
I’ve worked in many sectors over the years, and none comprises a nicer bunch of people who take customer care as seriously as we do in social housing. Unfortunately, turning the sector’s good intentions into good practice is often constrained by budgets. But it’s not just about the money; technology is also an important element…
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Lockdown’s legacy
How the pandemic could change the face of senior executive teams and what it means for IT professionals in housing. Following the announcement of the lockdown, the sound of sighs emanating from IT offices was almost audible as IT teams looked ahead with trepidation to the onslaught of questions, endless to-do lists and long working…
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IT and sympathy…
In our experience and from anecdotal reports, up to 80 per cent of non-IT staff are unaware of the remit of an IT department. IT departments do a superb job of engineering, but expectations of IT often include software development or process refactoring. These are increasingly arenas for specialist outsourcing. A rock and a hard…
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The internet of things – Finally living up to the hype?
The internet of things (IoT) is on the cusp of going mainstream in the housing sector. The technology has caught up with the hype and the promise of the fourth industrial revolution bringing improvements to people’s lives is becoming a reality, and it couldn’t have come a moment too soon. With increasingly ageing populations, climate…
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