Established in 2011, PanConnect by Housing Insight was developed from a vision to provide the housing sector with an adaptable holistic set of software tools and business-focused solutions to enhance housing management processes. By 2013, product development was directed alongside strategic partnerships in the housing sector, including United Welsh Housing and Trivallis Housing. 2015 saw…
Housing Insight – A success storyRead More →
Contributed Articles
Social value and hyperfast broadband
What does social value mean? Social value is widely embedded into project calculations, not just within housing providers but also in local authorities, central government and devolved governments across the UK. Many procurement exercises now include social value weightings in their tender documents, and boards increasingly want to demonstrate how their organisation contributes to creating…
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Accelerating cloud-based transformation at Housing Plus
One of the many impacts of the pandemic is certain to be an acceleration in changes that we have already witnessed in consumer behaviour and customer expectations over the past decade. After a long period with very little choice other than to use self-serve, online and digital as default, it is not unreasonable to expect…
Accelerating cloud-based transformation at Housing PlusRead More →
IT finance & procurement 2020 – More progress needed
I was delighted to support the Housing Technology research team in advising on its recent ‘IT Finance and Procurement in Housing 2020’ market intelligence report, sponsored by Aareon (see housing-technology.com/research). I’ve read the report with keen interest and wonder whether it tells the story of a decade of progress or not. I joined the housing…
IT finance & procurement 2020 – More progress neededRead More →
Lockdown, compliance and business automation
When lockdown hit, it immobilised the entire housing sector; staff had to move to working from home, tenants and clients could only be supported online or over the phone and all repairs and maintenance work was brought to a sharp halt. Fast forward to now, after months of moving operations online and trying to digitise…
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Remote alarm monitoring combats ‘no access’
A proactive approach to Fire and CO risk management The Regulator of Social Housing’s third temporary monthly survey found that gaining physical access to properties remained a concern for housing providers across the UK due to the risks posed by the pandemic. Nick Rutter, FireAngel’s chief product officer, explores how connected and cost-effective fire safety…
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