“If you want to go fast, go alone. If you want to go far, go together.” African Proverb As we all grapple with the impact of coronavirus, it’s obvious that we are ‘stronger together’. The crisis has illustrated that the housing sector and its various ecosystems are mutually interdependent and must collaborate. The absolute need…
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Contributed Articles
Using IT to tackle our biggest challenge
We began testing our strategies for full remote working several weeks before the government announced lockdown. With our systems in place, our entire team was encouraged to work remotely a week before the lockdown order. Business as usual monitoring was carried out over the first week to ensure everything we do could be done and…
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Ethical IoT for housing
The internet of things offers significant opportunities for improving the lives of those in social housing and for service provision. The University of Bristol, Royal Borough of Greenwich, Believe Housing, Bromford Labs, Homelync and Bristol City Council’s City Innovation Team are conducting research to ensure our work is ethically sound and leads to beneficial outcomes…
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Community Response – A positive legacy of coronavirus
How the concept of ‘neighbours helping neighbours’, underpinned by scalable technology, has helped over 5,000 vulnerable residents… In the middle of March this year, I received a call from a prominent local politician, asking if I could spare a few hours to attend a meeting. He wanted me to advise on how the local community…
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Accelerating remote working in exceptional circumstances
In late February 2020, things began to change very quickly for us due to the onset of coronavirus. CHP already had plans to implement remote working for some of its customer-facing teams, but not for at least six months – that all changed in the space of a week! After appraising the situation, we sought…
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The secrets to successful remote teams
Through our experience of setting up customers for remote working and managing our own remote teams, we’ve found that there is one critical ingredient to success. Most organisations have embraced software-as-a-service (SaaS) platforms, so accessing systems remotely isn’t usually the biggest issue. No, the biggest issue is maintaining communication, particularly non-verbal communication, between team members….
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