The impact of a missed maintenance appointment due to no-access incidents can be huge; our housing customers tell us that each incident can cost a minimum of £100, and with an average of 67 appointments missed per day, the costs add up quickly. Not only are costs incurred through the wasted time and mileage of…
Cutting the cost of missed repairs & maintenance appointmentsRead More →
Contributed Articles
The future of fire safety in social housing
Nick Rutter, chief product officer at FireAngel, explores the latest fire safety innovations available to housing providers to not only help achieve full compliance while minimising running costs but also provide intelligent, connected solutions that can be adapted for the future. From struggling to gain access to properties, to overcoming issues regarding the adequate measurement…
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Remote working – A project manager’s story
Millions now join me as a home-based worker during the lockdown. But could I have imagined providing board and shelter to another family at a time when housing providers have suspended new moves? In mid-March, I reconnected with a friend who had been made homeless after fleeing an abusive partner. She had then received an…
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XMReality & DtL’s excellent AR adventure
I recently took a trip to the Silicon Valley of Sweden, a city called Linkoping, which is about two hours south of Stockholm. The reason for this Nordic excursion came about when I spotted a post from a company specialising in augmented reality (AR). Now, if you hear the term AR, you may immediately jump…
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Power Platform – More than just numbers
An obvious starting point What happens when you have 30-something reports across multiple departments, all predicated on differing interpretations of the same performance measure? Aside from the obvious problems, such as misrepresentations, lack of clarity, a reduced impact on decision making and a whole mess-of-work for a BI team, you get an obvious starting point…
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Are your spreadsheets beyond repair?
Why does the housing sector continue to expose itself to unnecessary risk and inefficiencies by using spreadsheets to manage planned work? While there is widespread adoption of new technologies to support housing maintenance and repairs, it’s staggering to see that Excel is still being used to manage and monitor complex planned, cyclical and programmed works….
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