With social need at critical levels in the housing sector, it’s more important than ever for housing providers to use technology and tools that enable them to better meet the needs of their most vulnerable residents. As I write, the general election looms. By the time this article is published, the results will be clear…
Keeping vulnerable residents safeRead More →
Contributed Articles
The dark side of housing data
The storage and usage of poor data can be life threatening when it comes social housing. Housing providers are responsible for vast amounts of both tenant and property management data, and the struggle to keep this up-to-date is proving too much for the majority of the sector. The Housing Ombudsman’s ‘Spotlight on: Knowledge & Information…
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Considerations for a stock condition survey
Since the introduction of systems and methodologies for cost- and condition-forecasting around 25 years ago, the amount of data available to housing providers, uses for it and collection methods have increased rapidly. Unfortunately, the improper use of data is also on the increase. It is therefore useful to examine how stock condition surveys and the…
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Kingdom Housing’s cyber-security award
Kingdom Housing won the silver award in the cyber-security category of the inaugural Housing Technology 2024 awards, with its foundation of using AI, automation and IT standards. Kingdom Housing’s security strategy focused on: Strategic risk management; Leveraging cloud solutions from world-class IT security providers; Managing compliance with NCSC guidelines and ISO standards; Innovative security practices…
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Reshuffling the shadow IT cabinet
Please excuse the pun in the title of this piece, which may well refer to a different shadow cabinet by time of publication… The term ‘shadow IT’ has been around for a couple of decades – it’s an interesting concept, usually seen as a problem by IT teams, but perhaps worthy of closer examination. In…
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Interview – Mobysoft & Warwick District Council
Warwick District Council’s landlord operations manager for housing services, Andy Nott, explains how the council’s use of Mobysoft’s software has cut arrears and improved financial support for tenants. Mobysoft: Why did you choose Mobysoft’s Automated Arrears Prevention (AAP) software? Andy Nott: Warwick District Council had previously done well in terms of arrears reduction, with our…
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