Agreeing & implementing major IT change Getting all levels of an organisation on board with technology change is a challenge, especially when the forecast will result in increased costs. Even when the benefits of change are numerous and evidenced, the increasing of costs through one-off or on-going expenditure can be difficult and time-consuming to justify….
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Contributed Articles
Ground-breaking solutions with Office 365
Office 365 as a sector-specific solution As the adoption of Microsoft Office 365 powers ahead in the housing sector and most social housing providers have completed their migrations of email to the cloud, many are now embarking on true digital transformation via the ground-breaking Office 365 Power Platform. The Office 365 journey has been an…
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Mobile-first to the cloud
Two of the most-discussed trends in social housing IT over the past few years have been: The migration of systems from on-premise to the cloud; Mobile-first approaches to tenant communications. More housing providers are asking whether it’s possible to scale their migration to the cloud, and to start with front-end services while back-end services remain…
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Technology-led tenant engagement
Tenants expect more than ever before from their housing providers – speedier service, easier rent management, always-on assistance and improved communication channels. This is against a backdrop of tightening budgets and a multitude of channels to manage. So how can technology help housing providers streamline ways of working and enhance this experience? And what should…
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Would you like to get engaged?
Suppliers of housing management systems have often been criticised for not delivering functionality in line with trends seen in other sectors or applications, and for not actively listening to or engaging with customers enough when working on new developments. Aareon has taken this feedback on board and fundamentally changed our development methodology for QL Next…
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How to be the AirBnB of social housing
It was good to see in the previous edition of Housing Technology (January 2020) profiles of 40 of the next-generation technology companies focusing on the social housing sector. Several of the sector’s most influential people have also been writing about digital in the trade press this month. Like most people, James Tickell, a partner at…
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