In our experience and from anecdotal reports, up to 80 per cent of non-IT staff are unaware of the remit of an IT department. IT departments do a superb job of engineering, but expectations of IT often include software development or process refactoring. These are increasingly arenas for specialist outsourcing. A rock and a hard…
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Contributed Articles
The internet of things – Finally living up to the hype?
The internet of things (IoT) is on the cusp of going mainstream in the housing sector. The technology has caught up with the hype and the promise of the fourth industrial revolution bringing improvements to people’s lives is becoming a reality, and it couldn’t have come a moment too soon. With increasingly ageing populations, climate…
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Adra’s ‘medium-code’ business applications
At the Housing Technology 2020 conference in March (just before the lockdown began), Adra’s Alun Hughes and Geraint Vernon described their journey to a successful in-house business application development, in the belief that sharing their experience would be of benefit to other housing providers. Adra is a social housing provider in North Wales. We were…
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Developing truly tenant-centric apps
Change can be a scary word, and when big changes happen there are always casualties. But history also tells us that when change is driven by the government and accepted by the people, the casualties often tend to be those who refuse to accept the change or simply delay too long before adopting it. The…
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Watford Community Housing’s digital journey during lockdown
Three years ago, Watford Community Housing started a significant digital transformation programme to bring our service offerings and infrastructure up to modern standards, and also to lay the foundations for future development and innovation. This required a fundamental re-evaluation of the way our IT function operated, changing its relationship with both the business and external…
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Delivering transformation during lockdown
Housing Plus Group has been transforming its technology infrastructure to improve accessibility to services while increasing application performance and availability. The changes were necessary to overcome technology limitations that historically meant HPG’s IT service couldn’t effectively support the wider business in the delivery of its objectives and services. We initiated managed service agreements from October…
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