Investing in a digital future means that housing providers can streamline costs, improve operational efficiency and concentrate on creating improved tenant experiences. But there is often an elephant in the room when discussing digitisation – cyber security, which comes with any data-driven, digital approach. Stopping data security spills Last year saw the personal information of…
Compliance at your core – Don’t sleepwalk into securityRead More →
Contributed Articles
Digital transformation at a fraction of the normal cost?
Most housing providers are underway with digital transformation projects in one shape or another and right across society our reliance on technology keeps increasing. So how do organisations keep up? Board directors might think that digital change is expensive to implement, but what they should really worry about is the cost of getting it wrong….
Digital transformation at a fraction of the normal cost?Read More →
Business intelligence with Excel and Power BI
Power Pivot in Excel and Power BI are amazing tools that can deliver substantial efficiency savings and provide an awesome level of analysis and insight; working with data has never been easier. Our story Five years ago we realised, like most housing organisations, that we had lots of data in a variety of different databases…
Business intelligence with Excel and Power BIRead More →
Go Westward for digital transformation
Like many housing providers, Westward Housing has been reviewing and re-planning its digital transformation programme. We believe that digital transformation is a much wider concept than merely ‘channel shift’ or ‘digital by default’; it should be all encompassing, applying digital to everything we do. With the help of 3C Consultants, our digital journey began in…
Go Westward for digital transformationRead More →
A day in the life at Coastal Housing
I’ve worked at Coastal Housing for over seven years and over six of them I’ve spent in the IT department. Back in July this year, I was promoted to be team leader of our business partner team which had just been expanded to include two others – the ‘team’ had been just me for a…
A day in the life at Coastal HousingRead More →
Uncertainty and opportunity
I’m sure I don’t need to set out the political and economic issues we currently operate within. I certainly have no intention of commenting on them, except to highlight that uncertainty seems to be everywhere. In an uncertain world, certainty is exceptionally valuable and there are opportunities here. One of those opportunities is to review…
Uncertainty and opportunityRead More →