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Home / Contributed Articles

Contributed Articles

Data management tips for innovation & insights

The ability to bring together data from multiple business systems and functions to create a complete and accurate view of tenants and properties unlocks exciting opportunities for innovation and data insights. However, as housing providers accelerate their digital business efforts, poor data quality is a major contributor to a crisis in information trust and business…
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Pragmatic data governance and protection

ParaDPO was one of the ‘IT accelerators’ at the Housing Technology 2020 conference earlier this year; this article is an abridged version of Neil Topping’s presentation at the conference. What we have been finding is that data protection officers (DPOs) are now leaving their posts because it has been over two years since GDPR came…
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Cyber security during a crisis

All organisations, including housing providers and their partners, have had to rush into greatly expanded remote working arrangements because of the Covid-19 lockdown. For some, this has meant expanding existing well-controlled processes. For others, it has meant a panic trajectory where they have had difficulty acquiring equipment and have faced staff resistance. Some staff have…
Cyber security during a crisisRead More →

Data-driven insights & fire safety

A recent fire at a student residence in Bolton provided a stark reminder on the need for action for better fire safety standards. It’s been over two years since the tragedy of Grenfell Tower and hundreds of blocks are still covered in flammable ACM cladding. In June 2019, the Independent Review of Building Regulation and…
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Desperate times but not desperate measures

They say desperate times call for desperate measures but I couldn’t disagree more. Desperate times call for calm, they call for plans and positive action and looking across the housing sector, I’m inspired to see this type of approach coming to the fore. Housing providers and technology companies continue to provide quality services to their…
Desperate times but not desperate measuresRead More →

Digital transformation amid the pandemic

You may have been sceptical about investing in a business transformation project prior to the coronavirus outbreak, with the perception that they are expensive, long and need substantial resources to deliver. You may also feel that the benefits of digital transformation don’t materialise fast enough. However, given the huge transition all organisations have had to…
Digital transformation amid the pandemicRead More →

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