Digital enablement solutions are already delivering tangible business advantages in social housing, from enhancing customer communications and services to improving organisational efficiency and managing the impact of universal credit. The sector is starting to see real benefits from the data and intelligence it’s gathering, as more and better data is helping drive business transformation based…
How CRM is the new ‘core system’ for social housingRead More →
Contributed Articles
Ready for the next generation of telecare?
Our analysis is that the telecare market will be in considerable flux over the next five years due to: Digital switchover. Market consolidation of monitoring centres. Uncertainty regarding which of the digital telecare suppliers will be able to achieve scale. How quickly the telecare market will achieve open interoperability with health and social care data….
Ready for the next generation of telecare?Read More →
Proptech start-up?… The status quo says no
Over the past 20 years, I’ve designed many digital products across a range of businesses. In each instance, we entered the sector with fresh eyes, which is actually helpful as it provides the ability to examine the sector and its problems without any preconceptions. Of course, there are challenges, and it’s a slow process, on…
Proptech start-up?… The status quo says noRead More →
It’s time to think small – Grassroots innovation in housing
Harry is a consultant working in London, and on most Thursday evenings, up until a few weeks ago, he’d go to bed hungry. Thursdays are when his company’s senior directors are in the office and he, along with his colleagues, is careful to ensure he shuffles home at least five minutes after the last director…
It’s time to think small – Grassroots innovation in housingRead More →
Is your transformation programme inconvenient?
It was Abraham Lincoln who said, “You can fool all the people some of the time, and some of the people all the time, but you cannot fool all of the people all the time.” I’ve been doing some research for a social housing client which has meant reading a lot of corporate strategies and…
Is your transformation programme inconvenient?Read More →
Peabody’s GIS in the cloud
After just a couple of years of using GIS, it has become an indispensable part of Peabody’s planning and redevelopment capabilities. Peabody’s environmental services department maintains over 1.5 million square meters of public space in the Thamesmead area, including lakes, canals, bridges, concrete walkways, tarmac areas, car parks, shrub bedding, horse-grazing paddocks, 35 playgrounds and…
Peabody’s GIS in the cloudRead More →