Local authorities are currently facing an ongoing budget crisis, with some spending over £500,000 each week on temporary accommodation. This situation is not only unsustainable but also deeply concerning because it drains valuable resources and fails to provide the lasting solutions that communities desperately need. The problem is prominently featured in the headlines, with daily…
Better technology to underpin temporary accommodationRead More →
Contributed Articles
Data integration & residents’ voices
The social housing sector is almost unique in the way organisations share learning and expertise, supporting each other to evolve and improve. This year, a key theme of Voicescape’s annual customer conference was the growing opportunity to unify data and allow it to flow across systems and departments, creating more consistent, customer-centric services. Moving beyond…
Data integration & residents’ voicesRead More →
Unleashing the potential of AI
AI will be a gamechanger for social housing. And those associations that balance today’s needs with long-term goals will reap the benefits now and far into the future. The Dot Collective’s Rob Lawrence and Kate Stetsiuk look at how AI, together with the company’s signature ‘steel thread’ approach, can enable housing providers to deliver even…
Unleashing the potential of AIRead More →
Sutton Housing – Making residents feel heard
When residents feel heard and understood, social housing standards will quickly improve. In every home, street and neighbourhood, social housing tenants have conversations their landlord may never hear – “I’ve lost my job and worried about paying the rent”, “We have black mould in our bedroom” or “I couldn’t sleep last night because of all…
Sutton Housing – Making residents feel heardRead More →
New social value guides to home sensors
Dr Tim Walker, a research fellow at the University of Exeter, discusses the findings from a research project on the social value of home sensor systems in housing. Sensor systems and housing The quality of indoor home environments has a profound effect on the health and wellbeing of residents, particularly vulnerable groups. Issues such as…
New social value guides to home sensorsRead More →
Moving beyond ‘good enough’ for residents
Winter can be one of the toughest times for residents but with the right approach, housing providers can meet their regulatory obligations and help people through the colder months. The cold weather often increases the likelihood of properties having problems such as damp, mould and water leaks. It’s a time when older adults and vulnerable…
Moving beyond ‘good enough’ for residentsRead More →
