Imagine living in a house without solid foundations – you wouldn’t consider it, would you? Yet that’s exactly what you’re doing when you are managing your tenants with poor quality data. Good quality data is the foundation to success A recent data health check for a mid-sized housing provider, undertaken by Sagacity Solutions in partnership…
Is bad data affecting your performance?Read More →
Contributed Articles
Is EDRM your best corporate insurance policy?
Having worked in the housing sector for over 20 years, it’s safe to say that housing providers are no longer questioning the business case for business transformation but have moved onto the more pertinent question of ‘how do we do it?’. Whatever stage of this transformation journey you are on, your records and their security,…
Is EDRM your best corporate insurance policy?Read More →
Digital transformation in housing
For many businesses, digital transformation is shifting from a long-term aspiration to an urgent requirement. Customers increasingly expect to use digital methods to manage their interactions with brands, and have come to expect the level of personalisation, efficiency and control that can only be achieved with end-to-end digital transformation. Digital transformation is more than just…
Digital transformation in housingRead More →
A new deal for housing… What’s the role for digital?
This autumn the leaders of the social housing sector will be looking at how to implement ‘A new deal for housing’. It’s over two years since the devastating fire ripped through the Grenfell Tower block in West London and left 72 dead and hundreds homeless. Since then there have been several inquiries and policy consultations…
A new deal for housing… What’s the role for digital?Read More →
Reaching out to tenants with technology
The introduction of universal credit and welfare reform has put pressure on housing providers’ finances and those of their tenants. That has placed a premium on efficient communication between the two groups; one approach housing providers can take is broadening the range of communications they offer. Housing providers should be encouraging their tenants to self-serve…
Reaching out to tenants with technologyRead More →
You can’t get there from here…
It’s fair to say that from an IT systems’ perspective, the housing sector is at a crossroads in terms of how it deals with the challenges of mobile, digital, data management and, most recently, capabilities such as AI and IoT. Meanwhile, the IT procurement history in the sector has been predominantly ‘best of breed’ acquisitions,…
You can’t get there from here…Read More →