We’ve all seen the alarmist robot headlines and hyped supplier claims about how the fourth industrial revolution will change the nature of employment for humans and the way our communities are organised. But most of the AI that we currently see has been in passive technology in retail-driven areas where there is a wealth of…
Chatbots – AI hype vs. realityRead More →
Contributed Articles
Dynamics and third-party integration
Omfax Systems and Touch-Base have been working together to provide housing customers with repairs and enquiries diagnostics software for over 20 years. The two companies became one this summer, and the first thing we did was to address a slight change in the market that we’ve been noticing over the past two years. Keyfax as…
Dynamics and third-party integrationRead More →
Housing Plus – Unleashing IT for service transformation
Housing Plus has been working with Rainmaker Solutions, Littlefish and Incline-IT to transform its delivery of IT services. The delivery of IT change and operational performance to meet business objectives has been a challenge for Housing Plus throughout our post-merger integration and wider business transformation projects. This hasn’t been due to the lack of an…
Housing Plus – Unleashing IT for service transformationRead More →
Why you need a digital system of record
The Hackitt report and recent Grenfell Inquiry report have given some clarity and direction to the housing sector regarding fire and life safety. However, the findings of these reports, while perhaps revelatory to non-housing sector readers, will be a reflection of business-as-usual for most people reading this article. It is my strong belief that technology…
Why you need a digital system of recordRead More →
What can IoT do for me?
The internet of things (IoT) is a term that is recognised widely and understood across a variety of industries and sectors. In simple terms, IoT refers to a network of connected, internet-enabled devices that facilitate the collection of data for subsequent analysis and sharing. Within the social housing market, although mass adoption will continue to…
What can IoT do for me?Read More →
Bringing the best tech to the workplace
As in other sectors, public service employees are continually being asked to do more with less each day. A need to manage costs, combined with the rapid advancement of technologies that increase citizens’ service expectations, is pushing workers to put in longer hours to produce better outcomes. Yet this hasn’t led to a magical uptick…
Bringing the best tech to the workplaceRead More →
