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Contributed Articles

Encouraging women into housing IT

Is it right that we are still discussing women in IT as a standalone topic in 2020? The dawn of a new decade demands a hard look at why this subject continues to require special attention. According to the training and job website Women in Tech, “Only one in six tech specialists in the UK…
Encouraging women into housing ITRead More →

Article Header - Leveraging the power of IT

Leveraging the power of IT at Riverside

Like many housing providers, Riverside is investing significant time, effort and money to harness the power of digital technology and become more agile as a business. This requires us to both look forward to the future as well as deal with the IT legacy of the past so that we can drive improvements for customers….
Leveraging the power of IT at RiversideRead More →

Article image: how to tell a great story

How to tell a great story

Many of the articles in this magazine are about exciting exhilarating, rewarding and even fun developments with new technologies. This usually involves a change for the business and its people and, as we all know, changing a business can be messy and difficult. Our ‘Battenburg cake’ approach to change puts the people elements at the…
How to tell a great storyRead More →

2020 technology trends – Beyond the hype

As we enter 2020, predictions of the hottest technologies are rapidly filling our inboxes. It’s always interesting to read about the breakthroughs that are set to transform our lives, but are the most headline-grabbing innovations the ones we really need to watch? The technologies that will make the biggest difference in the housing sector are…
2020 technology trends – Beyond the hypeRead More →

GDPR – Empowering the ‘consumer citizen’ in housing

The General Data Protection Regulation (GDPR) came into force in May 2018; it’s arrival harmonised data privacy laws across Europe as well as boosting rights for individuals, giving them greater control over their information and how it is handled by organisations. It has also given citizens a stronger sense of ownership over their personal data….
GDPR – Empowering the ‘consumer citizen’ in housingRead More →

Beyond the office – The customer-centric IT team

Silva Homes has been undergoing a major transformation over the last 18 months and the way we use technology is at the heart of this change. This is a major change for a business that had been pretty sceptical about the importance and role of IT. When I joined Silva, I soon realised that my…
Beyond the office – The customer-centric IT teamRead More →

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