Budget cuts have either already arrived for some of you or are imminent for everyone else. The question is therefore how best to protect and maintain existing IT budgets or at least minimise the effect of spending reductions on IT services. With that in mind, IT departments need to identify core IT services that ‘keep…
Editor’s Notes: Protect your turfRead More →
Editor's Notes
Editor’s Notes: Still talking the talk?
We make no apologies for again devoting several pages of Housing Technology to the subject of digital exclusion. Housing providers which profess to having their tenants’ best interests at heart and claim to focus on their well-being need to think about how digital inclusion could transform their tenants’ lives. Digital inclusion is certainly not the…
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Editor’s Notes: Unlock your best assets
Most housing providers have extraordinary volumes of data covering tenants and residents, properties and assets, internal operations and staff, as well as external contractors and agencies. Sadly, departmental silos and standalone ‘point’ applications make it very difficult to have an holistic view of all the data. However, implementing management dashboards for better reporting and performance…
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Editor’s Notes: Ready for the new TSA standards?
As you probably know only too well, the Tenant Services Authority’s new regulatory framework takes effect from 1st April 2010. The framework consists of six areas of standards, comprising: tenant involvement and empowerment; home; tenancy; neighbourhood and community; value for money; and governance and financial viability. The TSA’s framework will have an effect on IT…
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Editor’s Notes: Digital exclusion or digital inclusion?
At our Housing Technology 2010 conference in February, digital exclusion among tenants was a hot topic for the delegates, despite few of them having direct responsibility for the provision of technology and internet access to tenants. There is considerable debate about how technology can be made more widely available to tenants, many of whom are…
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Editor’s Notes: Snowbound or mobile?
How many of your staff were unable to get into the office during January’s spell of snow? And how many of them were still able to work from home effectively? The travel chaos caused by the recent snow and the resulting difficulties of getting to work highlight the need for housing providers to embrace mobile…
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