One of the characteristics of social housing tenants is that they are more likely to be financially deprived than the general population. This means that tenants are more likely to struggle to buy computers and get connected to the internet – they are part of the ‘digitally excluded’ that the Government is trying to help…
Editor’s Notes: Digital Britain – are your tenants in or out?Read More →
Editor's Notes
Editor’s Notes: Counting the cost
Are you interested in international accounting standards? If not, then perhaps you should be as both IFRS (international financial reporting standards) and SORP (statement of recommended practice) will have an enormous impact on your asset management systems. In short, these accounting standards demand that every asset is broken down into its component parts, each of…
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Editor’s Notes: Social media for tenant communications
Housing organisations are always keen to emphasise the number of ways in which tenants can communicate with them, such as web, email, SMS/text and phone, but very few seem to have embraced the power of social media. By social media, we mean free services such as Twitter, and to a lesser extent Facebook, which let…
Editor’s Notes: Social media for tenant communicationsRead More →
Editor’s Notes: Hot stuff – Performance management
Performance management seems to be one of the hot application areas at the moment and there is certainly a correlation between the use dedicated performance management systems by housing organisations which have recently improved their Audit Commission ratings. This is for two reasons. The first is that the implementation of a dedicated system to measure,…
Editor’s Notes: Hot stuff – Performance managementRead More →
Editor’s Notes: Don’t stop until you get enough
IT budgets are no doubt tight, and getting tighter despite the budget increases promised before the UK economy took a dive. However, this also means that the IT suppliers are now more flexible about their commercial terms. As you will see from our housing management systems article on page xx and from recent news stories,…
Editor’s Notes: Don’t stop until you get enoughRead More →
Editor’s Notes: Threat or opportunity?
What does the present economic situation mean to your organisation? Based on the experiences of the past two recessions, companies tend to adopt one of two strategies. The first strategy is to ‘batten down the hatches’, reduce operational costs, postpone capital projects, scale back recruitment and so on, and try to weather the economic storm,…
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