As the saying goes, ‘it ain’t what you do, but the way that you do it’. This is particularly pertinent to Decent Homes projects and Audit Commission inspections. We are confident that programme and performance management software and systems will enjoy a period of substantial growth over the next 6-12 months as housing associations and…
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Editor's Notes
Editor’s Notes: Spreadsheets – just say no
The most common obstacle to housing associations and RSLs achieving efficient in-house processes and delivering joined-up services to their tenants and residents is the plethora of different systems used across the various parts of their organisations. Many of the projects we cover in Housing Technology are being carried out to either address this problem directly…
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Editor’s Notes: Green computing
There is much talk about ‘green’ computing and the importance of recognising how housing associations’ technology infrastructures affect their energy consumption and carbon footprint, including two articles in this edition. That’s all very well, but local needs should come first. This means that green computing initiatives should only be implemented once tenants receive the services…
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Editor’s Notes: Who’s next?
Fresh from being acquired by a US private equity company, Northgate is itself aiming to buy Anite’s public sector business, while the recent Capita/IBS deal was covered in the last edition of Housing Technology. Consolidation among technology suppliers to the social housing sector is likely to continue, but who’s next? Our view is that the…
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Editor’s Notes: Software as a service
After we wrote about the idea of ‘HMS-lite’ in the last edition, we are pleased to have an interview with HousingIT* which has just launched a subscription-based housing management system. While larger housing associations will continue to demand the ‘bells and whistles’ functionality available on larger systems from the established vendors, HousingIT is focussing on…
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Editor’s Notes: Straight-through processing
No one can have missed the importance of the ubiquity of mobile services for front-line repairs and maintenance staff, and their integration with back-office systems. But as a spokesman for Xmbrace said in the previous edition of Housing Technology, “Over the past year, mobile working has become the norm.” So what’s next? For many mid-…
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