We’ve written in past Editor’s Notes about the importance of both ‘straight-through processing’ (in short, the automation, from start to finish, of as many standardised repetitive processes, such as a tenant requesting a repair through to the repair being completed without needless manual interventions during the processing of that repair) and gaining ‘a single version…
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Editor's Notes
What’s that coming over the hill?
Housing providers are going to have a lot on their plates over the next 2-5 years and beyond. Whether you’re worrying about universal credit, rent reductions, pay-to-stay, right-to-buy, mergers and acquisitions, or the wider economy (or all of them), any of these has the potential to be either a disaster waiting to happen or an…
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Now we are 50
If you didn’t notice from this edition’s cover, this is the 50th edition of Housing Technology. While we still remain a prime candidate for the BBC’s Have I Got News For You ‘guest publication’ slot, so much has happened in the social housing sector since 2008. In Housing Technology’s infancy, it was apparent to us…
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Editor’s Notes: Digital by Default – An initial snapshot
Although we are only halfway through the online survey for Housing Technology’s forthcoming Digital by Default 2016 report (to be published in March in conjunction with Go ON UK), a quick snapshot and analysis of the responses provides some interesting results. In terms of the factors preventing tenants getting online, a lack of knowledge and/or…
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Leading the way with the internet of things
Readers may have noticed that Housing Technology has been covering the growth of the internet of things more frequently over the past few issues. This is because we believe that housing providers, possibly for the first time, are in a unique position to completely change the domestic technology landscape. At the moment the majority of…
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Paying to stay or staying to pay?
The government’s double whammies of universal credit and pay to stay can be thought of as two sides of the same coin in terms of their impacts on housing providers’ operations and financial performance. We recognise that universal credit and pay to stay are obviously distinct areas, but there are similarities in terms of outside…
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