Three years after MRI Software bought Orchard Systems, Castleton Technology and Housing Partners, Housing Technology interviewed Deborah Matthews, the company’s managing director of social housing. What have been the biggest changes at MRI Software over the past three years? Since MRI’s acquisitions all took place in a single year, we initially needed time to consider…
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Interviews
Sovereign Housing’s Mobysoft experience
Sovereign Housing has used Mobysoft’s RentSense software for eight years and, more recently, Intelligent Automation for RentSense. Sovereign Housing’s head of income, Lizzie Aston-Long, discusses the current environment for housing providers and tenants and how RentSense and Intelligent Automation have helped Sovereign Housing’s income team and tenants. How do your income officers like RentSense RentSense…
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Q&A with Thirteen Housing – Dealing with service charges
A Q&A with Thirteen Housing Group’s Rob Thompson, head of finance (income), and Emma Parker, senior business partner (income), both of whom are primarily focused on setting service charges and rents. What problems did you have with service charges? Emma Parker, senior business partner (income), Thirteen Housing Group: There were a few challenges for us…
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Interview – Creating connections at Wrekin Housing
Housing Technology interviewed Wrekin Housing’s group head of marketing and communications, Edward Thomas, about how the housing provider coped with the pandemic, digital transformation and the importance of maintaining connections with its staff, tenants, contractors and external agencies. How did Wrekin Housing support its staff during the pandemic? Success for us means providing the best…
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Interview – Vivid changes with Teams Direct Routing… and headsets
Gamma’s public sector director, Sam Winterbottom, interviewed Rob Poyser, Vivid Homes’ infrastructure operations manager about the housing provider’s use of Microsoft Teams Direct Routing. In the January 2021 issue of Housing Technology, we looked at how Microsoft Teams has provided an easy route by which housing providers can adopt unified communications as a service. We…
Interview – Vivid changes with Teams Direct Routing… and headsetsRead More →
Interview – Ealing Council’s FireAngel IoT programme
Housing Technology interviewed the London Borough of Ealing’s health and safety manager for assets and property within its regeneration and housing division about his experiences of selecting and deploying IoT-based fire safety devices and monitoring software from FireAngel. What is your background at Ealing Council and previous organisations? After a period in the electrical contracting…
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