From: Anthony Fellows, Interim head of housing, Yorkshire Housing Sir – I have worked in the housing sector my entire career and over the years have seen attempts to implement new technology to improve business performance result in varying degrees of success. I would not lay claim to be an IT expert and indeed often…
Whose business is it anyway?Read More →
Letters
You’re never too old
From: Jane Harrison, Finance director, Women’s Pioneer Housing Sir – I am struck that much of the publicity and advertising relating to digital inclusion seems to focus on younger people and a rush towards mobile devices for all. Women’s Pioneer, in common with many housing associations, has a high proportion of older residents. We recognise…
You’re never too oldRead More →
Licensed to bill
From: Peter Davis, Head of IT services, Sentinel Housing Association Sir – It seems that we are mourning the end of the agreements with Microsoft that allowed housing providers to purchase licences at academic prices. Over the past few weeks, there has been some arguing that this was an anomaly that was being corrected so…
Licensed to billRead More →
The charge of the service brigade
From: Dan Thorley, Systems accountant, Places for People Sir – The subject of services charges, how to get them right and how to do it efficiently is a subject that is becoming increasingly important across the housing sector. The recent case of a large organisation having to give back over a million pounds, increased tenant…
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To Europe and beyond
From: Shane Sullivan, Housing technology consultant, Optimised Control Sir – Having faced destitution once in my own life, I know that social housing is a very emotive topic. It’s about real people and making a difference to their security, prospects and quality of life. Now more than ever, we need to raise standards, increase inclusion…
To Europe and beyondRead More →
Don’t cloud the issues
From: Kelvin McGlynn, Business development manager, MET (Managed Enterprise Technologies) Sir – It was with a smile that I read David Leach’s ‘Clouds forecast’ letter in the last edition of Housing Technology. While it was amusing, it was also thought provoking as the future role of the IT department is much debated. To my mind,…
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