From: Stewart Davison, Product launch manager, Capita Software Services Sir – I read with interest the article on bring your own devices (Housing Technology, March 2012). It seems inevitable that BYOD will become increasingly popular among both employees and employers, especially considering that the development and take-up of consumer mobile technology has, arguably, outpaced that…
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Letters
Clouds forecast
From: David Leach, ICT director, Orbit Group Sir – Do my customers need my head in the clouds or feet on the ground? The ‘cloud’ is apparently going to solve my infrastructure challenges. It will allow me to flex on demand, pay for what I use, give access to anything from anywhere and all while…
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Fit for purpose
From: John Paul, Consultant, Consulteast Sir – The popularity of apps on mobile phones has made me think about what we are trying to do in IT. When I showed an app I had got developed for one housing association to a colleague, he said, “Is that all it does?”. This made me think and…
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Just being social
From: Mike Eckersley, Head of ICT, North Lincolnshire Homes Sir – It seems that many housing providers are in the vanguard of business users of social media. This obviously presents challenges for IT teams. While the accepted wisdom once was simply to ‘block everything’, this is clearly not acceptable any longer, particularly with a generation…
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Universal credit or universal debt?
From: John Doyle, Director, The Housing Contact Company Sir – I do not envy the challenge facing every social landlord with the advent of the Welfare Reform bill. The current situation of increasing rent arrears and the task of collecting that income before it turns into bad debt would make the notion of Universal Credit…
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Back to the future
From: Paul Lees, Chief Executive, Adactus Housing Sir – Early in my career I was working in Liverpool as a housing officer. At that time, the only way to communicate with tenants was to physically visit them in their homes. I suggested to my manager that we supply land-line telephones to all tenants to enable…
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