From Bill Gill, BG Audit & Consultancy & Mark Hobart, Managing Director, Clearview Systems. The BG Audit and Clearview Systems report is available from www.clearviewbusiness.com Sir – Housing regulation is now clearly focused on risk, assurance and governance. The crucial juggling act is for organisations to remain financially viable while taking on more risk. Rigorous…
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Letters
Risky Business
From Neil Clark, Managing director, Business Markets Direct, Easynet. Sir – Protecting vast amounts of financial and personal data, integrating disparate sites, facilitating remote access and managing employees’ use of applications are all serious concerns for a housing provider. Addressing these concerns while reducing cost and improving operational efficiency are part and parcel of a…
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Risk management and technology in social housing
From Chris Potter, Director of Uniclass, ROCC. Sir – Risk comes in a number of categories within the social housing sector; it could be operational, financial, legal or even political risk. For example, any housing provider owes a duty of care to its field workers to inform them of potential hazards they may come in…
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Questioning the value of value for money
From Alistair MacLeod, Director, Waterstons. Sir – While value for money has always been important for social landlords, recent noises from the regulator suggest the effectiveness of consistently achieving it is under scrutiny, as doubts have been raised over the actual value received from procurement contracts. In my experience, a common problem for any organisation,…
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More choice, more decisions
From Jacqui Stoggall, Director of Consultancy, Sovereign Business Information Group. Sir – The ICT market in housing shows no sign of slowing as business transformation programmes fuel the procurement of new software, driven not only by service delivery objectives but also by the need to help the business deliver ever-increasing levels of efficiency and effectiveness….
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Supporting business outcomes
At Housing Technology’s ‘Reform IT’ event in September 2013, a common theme emerged regarding the impact of universal credit and the experience from regional trials; and it was the impact on resources, rather than on debt. My notes from a number of presentations on the day include quotes such as “the key is to free…
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