Plus Dane Housing has signed up with financial support service Lightning Reach to help its tenants reduce their bills. Lightning Reach’s online portal is intended to make it easy for people to find and apply for a wide range of personalised support, including grants, benefits and help with bills. Plus Dane’s tenants only need to…
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Platform Housing launches digital apprenticeships
Platform Housing Group has just launched its Digital Futures Academy, a paid apprenticeship programme designed to offer people from diverse backgrounds the opportunity to build a career in digital and data technologies. With a focus on improving customer experiences in social housing, the programme aims to open doors for those who may have struggled with…
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Made Tech launches damp and mould module
Made Tech has launched a new damp and mould module alongside its existing Made Tech Repairs system, built according to guidance from the Department of Health & Social Care. The module aims to help housing providers respond faster to damp and mould cases by streamlining the reporting, triaging and inspection processes. The damp and mould…
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Barnet Group goes live with PIMSS Compliance
Barnet Group has successfully moved its compliance activities away from spreadsheets and manual processes following its deployment of the workflow-based PIMSS Compliance system. Barnet Group’s fire-risk assessments were the catalyst for its move to PIMSS Compliance, which has centralised and streamlined the housing provider’s compliance data. Internal staff and external contractors can both update the…
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BDHT signs with Housing Insight for customer engagement & repairs
Bromsgrove-based BDHT has partnered with Housing Insight to offer its customers a cutting-edge self-service app and portal. Housing Insight is a UK-based software and technology company specialising in solutions for the social housing and local government sectors. Established in 2011, the company provides digital tools designed to enhance operational efficiency and tenant engagement for housing…
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Chesterfield Council cuts voids with Totalmobile
Chesterfield Borough Council plans to implement Totalmobile’s Connect, Mobilise and Protect systems to update its housing repairs service, improve operational efficiency and prioritise the safety of the council’s staff. With the implementation of Totalmobile’s systems, the council wants to eliminate long-standing problems in its housing repairs, particularly around voids and turn-around times for its properties….
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