Greatwell Homes has deployed Mobysoft’s RepairSense platform along with its Damp & Mould module. The introduction of the RepairSense Damp & Mould Module has allowed the housing provider to rethink its approach to damp and mould, resulting in thorough documentation and systematic follow-ups. The module has also optimised procedures for carded jobs, reduced repeat visits…
Greatwell Homes’ D&M case management with MobysoftRead More →
News
8×8 launches AI-powered Active Assessor
8×8 has launched Active Assessor to help housing providers identify and resolve common repairs and faults such as damp and mould. Built using 8×8’s AI-powered messaging platform and its native video-escalation functionality, Active Assessor gathers, stores and categorises data to prioritise situations that need immediate action. It can prompt tenants to schedule evaluations online or…
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NEC Digital Studio to offer people-first design
NEC Software Solutions and Snook (bought by NEC in 2019) have launched a new service to help housing providers and public-sector organisations improve the design and delivery of their customer-facing digital services. The newly-formed NEC Digital Studio combines the problem-solving and creative skills of Snook with NECSWS’s expertise in delivering technology services for housing, health,…
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BCHA takes on Propeller, More IQ & Rubixx
BCHA has overhauled its maintenance and repairs services using an integrated set of separate SaaS products from Propeller, More IQ and Rubixx. The software underpinning the housing provider’s new maintenance and repairs services was integrated and delivered within six months. Alongside Propeller’s workforce management solutions and integration services, More IQ’s software is providing intelligent scheduling…
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Merthyr Valleys Homes signs up for Asprey Assets
Merthyr Valleys Homes, Wales’s first tenant- and employee-owned mutual housing provider, has implemented a new asset and planned works management solution from Asprey Management Solutions. Stacy Thomas, director of homes and places, Merthyr Valley Homes, said, “We’re now entering the next stage of home improvements for tenants being WHQS2023 compliant, which drives an even better…
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Longhurst boosts income collection with Mobysoft
Longhurst Group has transformed its income-collection processes with Mobysoft’s RentSense software. The housing provider has reduced its arrears to 1.5 per cent, ahead of its target of 2.1 per cent. Mobysoft’s AI-powered platform has helped the housing provider to identify its priority cases and ensure that no cases are inadvertently missed. In turn, this has…
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