South Lakes Housing has reported on how it has been using Mobysoft’s RentSense arrears management software since 2012 and almost halved its arrears. Simon Hughes, head of income, South Lakes Housing, said, “When we started using RentSense in 2012, we had generic housing officers and they were having to check all 3,000 accounts, which was…
South Lakes’ on-going gains from Mobysoft’s RentSenseRead More →
News
Aareon’s housing & repairs software available through CCS
Aareon UK has been awarded supplier status on the Crown Commercial Service’s new data and applications solutions framework (RM3821). Within the CCS framework, Aareon UK has secured a position for resource planning and management solutions, including financial and commercial (Lot 1A) and environmental and planning, including housing management and housing repairs solutions (Lot 2B). The…
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Curo Housing’s Sunrise ITSM
Curo Housing is using Sunrise’s IT service management software to support its 550 staff. Curo’s service desk team looks after over 1,000 devices, including phones, PCs and Chromebooks. Since Sunrise went live in 2014, over 44,000 service tickets have been raised, resulting in a 98 per cent satisfaction rating from Curo’s end-users. Since the initial…
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Allpay gains CCS payments accreditation
Allpay has been awarded a place on the Crown Commercial Service’s (CCS) payment solutions framework (RM3828). Steve Hope, account manager, Allpay, said, “As a supplier on the CCS payment solutions framework, Allpay can provide prepaid payment cards via ‘Lot 2’, which allows organisations to disperse funds to those in need, in a safe, secure and…
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Safe Shores Monitoring launches lone-worker app
Safe Shores Monitoring has launched its Companion app that transforms a normal smartphone into a lone-worker protection device with unrivalled safety features as part of an £800,000 investment into its business. Companion is a cross-platform, IoT-enabled lone worker application, connected to Safe Shores Monitoring’s ‘Police Preferred Specification’ Archangel cloud to deliver a contextually-aware, intelligence-driven service….
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Housing Insight launches communication hub
Housing Insight’s new Communication Hub, developed by the team behind Communication Manager (CMGR), has been recently launched as a new addition to the company’s main PanConnect software. As well as providing two-way SMS, Communication Hub enables any housing or care provider to integrate with all social media platforms including Facebook, Messenger and WhatsApp for multi-channel…
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