Halton Housing has appointed Nicole Kershaw as its new chief operating officer. Kershaw joined Halton Housing on an interim basis in June 2018 to help with a service review. She has previously worked in the private sector and in social housing at several organisations including The Guinness Partnership. Ingrid Fife, group board chair, Halton Housing,…
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News
MHR’s iTrent at Stafford & Rural Homes
Stafford and Rural Homes (SARH) is in the middle of implementing MHR’s cloud-based iTrent software in order to provide a single platform for the HR and payroll operations of its 200 employees. The new HR system is scheduled to be live by April 2019. Investing in iTrent is part of a wider SARH digital transformation…
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North & East Housing’s Civica Cx deal
North & East Housing has signed a four-year contract for Civica’s cloud-based Cx Housing platform. Cx Housing and Civica’s Keystone asset management platform will be used to create a single view of North & East Housing’s tenant and property information, including inventory breakdowns, repairs management and maintenance programme scheduling. The software will also streamline the…
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Guinness signs up for 221Group’s Holmes
The Guinness Partnership will be using 221Group’s asset management and intelligence software, Holmes, for its 66,000 properties and associated assets over the next five years. Chris Jones, asset optimisation manager, The Guinness Partnership, said, “We were very impressed by the Holmes product and it was clear from the outset that the platform would become a…
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NCH on call with Voyager Networks & Enghouse Interactive
Enghouse Interactive and Voyager Networks have completed the installation of a new call-centre platform for Nottingham City Homes. Nottingham City Homes handles over 400,000 calls through its contact centre each year relating to the 27,000 it manages on behalf of Nottingham City Council. Most calls are repair related, but they also cover rent accounts and…
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Moat chooses ActiveH from MIS-AMS
As part of a digital transformation programme, Moat has chosen MIS Active Management Systems’ ActiveH as the underlying housing management system for its 20,000 properties. Mark Rogers, director of business transformation and insight, Moat, said, “We spent time focusing on getting the overall strategy behind our digital transformation right from the start. On meeting the…
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