Luton Borough Council is implementing Civica’s Cx Housing Management, Cx Asset Management, Cx Contractor Workforce and Abritas Choice Based-Lettings in a new £1.1 million, seven-year contract. The Civica Cx software will give the council a single view of its resident, property and asset data, alongside a self-service portal for its residents. Council staff will benefit…
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News
Lewisham Homes takes on Localz for ‘last mile’ communications
Lewisham Homes has recently deployed Track My Appointment and Rate My Experience software from Localz to provide its tenants with automated ‘last mile’ updates around repairs and maintenance appointments. Sarah Willcox-Jones, director of repairs, Lewisham Homes, said, “We look forward to seeing the difference this technology makes to our residents. We know that they want…
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MRI Software launches Safer Communities
MRI Software has launched MRI Safer Communities, a cloud-based case management solution to report, manage and monitor cases of anti-social behaviour and domestic abuse in social housing. Safer Communities provides an efficient way for housing providers’ ASB- and DA-focused teams to record incidents, as well as actions and interventions taken to support victims and deal…
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Poplar HARCA’s validation of Aico environmental sensors
Poplar HARCA knew it needed to make its residents’ homes safer, greener and healthier, and it was also looking for better ways to manage its housing portfolio. The beginning – Tech, meet human ingenuity It all started when Peter Marcus, Poplar HARCA’s assistant director of research, development and transformation, wanted to prove that the air-conditioning…
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Milton Keynes Council’s arrears fall by £400k
Milton Keynes Council has used the same Mobysoft software and consultancy package to cut its arrears by over £400,000 as well as substantially reduce the number of households in arrears. Leona Evans, housing income manager, Milton Keynes Council, said, “Since April 2022, we’ve 355 fewer households in arrears and we’ve reduced our high-level arrears [cases…
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South Ayrshire Council takes on Egress Prevent & Defend
South Ayrshire Council is now using Egress Prevent and Egress Defend to improve security, cut costs and remove complexity from its tenant-facing operations and services. In order to deal with the sensitive personal and financial information it holds on its tenants, the council wanted to have a secure network completely separate from its main corporate…
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