City of Lincoln Council is set to move all of its housing services to the cloud in a bid to improve services for its 8,000 tenants. The five-year, £1m deal with Civica will see the council implement Civica’s Cx Housing Management, Cx Asset Management and Cx Contractor software. The full Civica Cx platform will allow…
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Flagship and Ebrik launch augmented reality app
Flagship Group has teamed up with construction software company Ebrik to launch See It First, an augmented-reality (AR) app that aims to bring tenants and stakeholders closer to new housing developments. The Ebrik platform is intended to increase transparency and communication by involving stakeholders in the construction process in a more engaging manner than traditional…
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Broadacres Housing takes on Salesforce
Broadacres Housing has opted for Salesforce to improve its money advice service, with the aim of helping to maintain its tenancies and supporting tenants with the current cost of living crisis. Mark Birch, head of ICT, Broadacres Housing, said, “Many of our residents are working, but given the current economy, some of them may still…
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Joseph Rowntree Housing’s Civica housing and finance platform
Joseph Rowntree Housing Trust is implementing Civica’s Cx Housing Management, Cx Asset Management, Civica Involve and FinancialsLive in a new five-year agreement. Civica’s cloud-based software and customer portal will be used by the housing provider to engage with residents better, improve asset management and extend its digital transformation. FinancialsLive provides a seamless experience across the…
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Saha signs with Rubixx for housing, asset & compliance software
Saha has announced a new partnership with software provider Rubixx for its web-based housing, asset and compliance management systems as well as a tenant portal. Saha aims to have its new Rubixx system live by July 2023, with Saha’s project team being led by external consultant Claire Davidson (C Davidson Consultancy). Lynne Shea, interim CEO,…
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Cobalt Housing takes XMReality for first-line support
XMReality is now being used by Cobalt Housing for first-line support and diagnosis for the 70,000 calls and emails the housing provider receives each year, mostly concerning repairs. Call-centre staff log each repair with Cobalt Housing’s external contractors and then use XMReality’s Remote Guidance tool to further diagnose the problems. Remote Guidance uses augmented reality…
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