After several months’ research and with support from Aico, the Housing Technology Guide to IoT Deployment is now available; you can download your copy today from: housing-technology.com/research. Housing Technology’s research shows that the UK social housing sector’s attitude to the deployment of IoT devices in its tenants’ homes and subsequent data collection, analysis and reporting…
Housing Technology Guide to IoT Deployment 2022Read More →
News
Pinnacle gets RentSense for earlier interventions
Pinnacle Group has bought RentSense to support tenants at the earliest stages of debt and reduce arrears. Pinnacle has seen a large rise in the number of tenants claiming universal credit combined with long periods of furlough, resulting in increased arrears. Alison Wade, head of income and performance, Pinnacle Group, said, “Our income officers’ workloads…
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Livin Housing’s low-code Meritec platform
Livin Housing has been using Meritec’s low-code platform to develop a series of minimum viable products (MVPs) to plug gaps in its digital services. The platform includes Meritec’s CXM360 CRM module to integrate with a variety of Livin’s existing back-office systems. Roslyn Littledyke, head of transformation, Livin Housing, said, “We needed a flexible CX platform…
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ForHousing’s ‘single pane of glass’ from Enghouse & Amillan
ForHousing has completed the implementation of a ‘single pane of glass’ business intelligence and reporting system from Enghouse Interactive and Amillan. The combined system integrates the housing provider’s core business applications and supports a range of digital channels. Angela Worthington, group assistant director of customer experience, ForViva (ForHousing’s parent company), said, “As well as our…
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Sandwell Council saves £380k with Mobysoft
Sandwell Council has re-invested in Mobysoft’s RentSense software with a multi-year contract, having used the system’s efficiencies to create a tenancy support team from its existing resources. Manjit Rai, business manager for income and money advice services, Sandwell Council, said, “We’ve reduced our cases by 7,800 per week by using RentSense, freeing up our staff…
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Transform Housing’s cloud transformation with Lima
Transform Housing & Support has spent the past 18 months on an ambitious cloud transformation project with Lima. In partnering with Lima, Transform Housing has upgraded its technology infrastructure from a fixed, capex-based model to a more agile, cloud-hosted, opex-based model. Lima helped Transform Housing migrate to a new platform built on Microsoft Azure, enhanced…
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