Customer service is expected to be transformed at Community Gateway Association after it completes the implementation of an integrated electronic document management, workflow and contact management system from Civica. Improved document management, increased staff efficiency and reduced operational costs are the goals of the £100,000 implementation. The project will begin in November 2010 and is…
CGA’s £100,000 deal with CivicaRead More →
News
Component accounting for Viridian with Asset4000
Viridian Housing has chosen a dedicated asset management system to help its compliance with SORP and IFRS regulations, replacing its widespread reliance on spreadsheets. With assets of £960 million and 16,000 properties, the housing provider is using Asset4000 from Real Asset Management to create a central register of its 200,000 asset records. After a four-month…
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Gallions selects Clearview
Gallions Housing Association has chosen Clearview to provide business and performance management software and services. Lizzy Stanley, project manager, Gallions Housing Association, explained, “There is a clear benefit to having a central system to visually monitor and manage strategic goals and objectives across the business so our Clearview system will go a long way towards…
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Axiom and Thrive Homes boost performance with Corvu
Corvu has announced that Axiom Housing Association and Thrive Homes have both started implementing its performance management system and are expected to be operational by the end of 2010. Peterborough-based Axiom will be using the full CorHousing suite to align KPIs, projects and risks with their corporate plan and provide drill downs directly to the…
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Network Housing on the move with Northgate
Network Housing Group has completed a nine-month project to deliver dynamic scheduling and mobile working at Riversmead Housing Association, one of its group members. Implemented by Network Housing’s in-house IT team, the initiative is based on Northgate’s Contractor module and Kirona’s Mobile Contractors system. The old process relied on tickets for work orders being emailed…
Network Housing on the move with NorthgateRead More →
Broadacres goes mobile with 1st Touch
Broadacres Housing Association’s paper-based stock condition surveys and customer profiling will be consigned to the past as it adopts a mobile system from 1st Touch. Survey staff will use the 1st Touch system to record data on all of its properties and tenants and will ultimately build into a planned and costed maintenance review. The…
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