Surrey Community Development Trust (SCDT) has switched from Symantec to Sunbelt Software’s VIPRE system for its anti-virus protection. SCDT, a charity which provides housing and support facilities for vulnerable people in Surrey and Berkshire, was frustrated that its existing anti-virus software from Symantec (Endpoint Protection) was using so much system resource during scans that it…
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News
Isos Housing flooded with help from Tagish
When the River Wansbeck burst its banks during the Morpeth floods last year, it affected many Castle Morpeth Housing residents. Unfortunately, Castle Morpeth Housing’s corporate head office at Isos Housing Group in Newcastle upon Tyne was also severely flooded; most of the IT equipment was under half a metre of water rendering, among other things,…
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OmniLedger’s Pyramid HMS now online
OmniLedger has extended its Pyramid housing management system with Pyramid Online to allow tenants to access their rent account, raise or enquire on current repairs and update their personal information, all via the RSL’s web site. All data for the Pyramid Online service is hosted off-site by OmniLedger on a dedicated server and automatically updated…
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Preview of a digital future for CHP
CHP has been digitising and indexing its document archive since December 2008 with Preview as part of a digitisation programme. CHP was previously known as Chelmer Housing Association and looks after 7000 tenants in Essex. As well as having the day-to-day access and storage problems of having paper-based property and tenant files, CHP has a…
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Local authorities prepared for disaster
According to Adam Continuity, local authorities in the UK are setting exemplary standards of practice when it comes to data management and backup. Nearly all of local authorities surveyed had rehearsed their IT disaster recovery procedures in the past two years, three-quarters had reviewed their disaster recovery support within the last year and over 80…
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A2Dominion cuts arrears with Mobysoft SMS
Mobysoft’s MobileLogic text-messaging system is being used by A2Dominion as part of its strategy to reduce problems with rent arrears among residents in its 30,000 properties in London and Southern England. For many housing providers, using first-generation text messaging to solve common problems is nothing new, particularly for outbound reminders to tenants about relatively straightforward…
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