Kingstown Works, owned by Hull City Council, is implementing Totalmobile’s work-order management software as a replacement for its existing in-house software. Totalmobile’s software will allow Kingstown Works to streamline job management, enhance communications and improve overall operational efficiency. The implementation is expected to reduce manual processes, cut costs and provide real-time data insights. Darren Nicholson,…
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MRI Software buys Capita One
MRI Software has now completed its acquisition of Capita One, a subsidiary of Capita Plc, after the regulatory conditions for the transaction were met. Capita One’s solutions for housing, taxation, benefits administration and education will now sit alongside MRI’s existing solutions for social housing and local government. Patrick Ghilani, chief executive officer, MRI Software, said,…
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North Star transforms repairs with Infinity Group & Microsoft
North Star Housing has gone live with a new repairs system from Infinity Group, as part of its ongoing Microsoft-based digital transformation programme. The housing provider has been working with Infinity Group for the past year to deliver an ambitious data transformation project and has already gone live with CRM, compliance, rent accounting and arrears…
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WDH’s ‘pay rent as you shop’ scheme with Housing Perks
WDH has teamed up with Housing Perks to enable its tenants to contribute to their rent accounts by using discounts on their day-to-day shopping. With the Housing Perks app, WDH’s tenants can buy vouchers for all major supermarkets as well as many other all high-street shops and receive discounts on the vouchers, with the discounts…
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Arrears fall at Ipswich Council with Mobysoft RentSense
Ipswich Borough Council has cut its rent arrears from 2.4 to 1.6 per cent over the past year since its introduction of Mobysoft’s RentSense software. Used by over 180 housing providers with over two million tenancies, the AI-powered RentSense automates routine tasks. This has been instrumental in the council’s transition to having a specialised team…
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Home Group on schedule with Calabrio & Business Systems
Home Group is now live with new workforce management (WFM) software from Calabrio, implemented by Business Systems after the housing provider’s previous WFM software reached the end of its useful life. The Calabrio One software covers resource allocation, workforce scheduling, forecasting and analytics. Since the Calabrio system went live, Home Group reported that it is…
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