Family Mosaic has signed a new agreement with Telstra to deliver IT service efficiencies across its organisation. As part of the agreement, Telstra is providing high-speed MPLS (multi-protocol label switching) network connectivity and secure hosting facilities for the Family Mosaic server farms which serve seven major sites and more than 80 smaller Family Mosaic offices….
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News
Kypera ousts SunSystems from Magna
Magna Housing Group has replaced its SunSystems finance system with an integrated package of applications from Kypera. Magna said that its previous SunSystems package could not keep up with the growing complexity of its business requirements, while the running costs of the package were increasing. The requirements for the new finance system included a Windows-based…
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Tristar Homes on the case with Lagan
As part of a shared services agreement with Stockton Borough Council, Tristar Homes is expecting to go live in July 2009 with an enterprise case management (ECM) system from Lagan. Based in Stockton-on-Tees and responsible for managing 10,000 of the council’s properties, Tristar receives hundreds of enquiries from tenants each day. Once the ECM system…
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Mobile apps from Bluepod
Bluepod Media Worldwide has launched a Bluetooth-based mobile service for housing providers to communicate with tenants. The mobile customer communications system (MCCS) enhances tenant communications by delivering content-rich applications direct to tenants’ Bluetooth-enabled mobile phones, free of charge to both the tenant and the service supplier. The system works by installing Bluetooth transmitters around the…
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Text messaging in Brent Council
London Borough of Brent Council is using a web-based text messaging system from Text Messaging Centre (TMC) to communicate with its staff and 270,000 residents. Brent Council is using the SMS system as an additional channel alongside its existing telephone, email and internet channels. Using TMC’s technology, the council is now able to deal with…
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CHP totally mobile
CHP has replaced its in-house mobile working system with an integrated solution from TotalMobile to improve repairs and maintenance productivity by 40 per cent and cut its external contractor costs by £300,000. CHP originally built its own mobile working system, known as Electronic Job Distribution (EJD), in 2005. This was a web-based application which its…
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