Capita Housing is collaborating with Deeplake and Keystone Asset Management Solutions (KAM) to extend its existing systems in the areas of SMS communication and asset management respectively. Deeplake’s SMS software is being launched as the Capita Housing-branded Communication Manager (CMGR), providing cutting-edge and cost-saving methods of communicating with tenants. CMGR enables the tenant and housing…
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News
HCA thin clients live with Centralis
The newly-formed Homes and Communities Agency (HCA) is providing staff with access to core business applications via a new Citrix thin-client environment developed in partnership with IT consultancy Centralis. Bringing together the functions of English Partnerships, the Housing Corporation and some of the work of Communities and Local Government and the Academy for Sustainable Communities,…
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Major desktop refresh at Home Group
Home Group has just completed a major desktop refresh programme across its 250 sites with the help of European Electronique. Beginning in October 2008 and ending in February 2009, the aim of Home Group’s programme was to provide a consistent operating system and IT environment across the organisation to reduce maintenance and support. In common…
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Housing Technology Standard v1.0
The first meeting to discuss our plans for technology integration and communication standards in housing was held in early April at Circle Anglia’s London offices. The purpose of the meeting was to discuss the high-level goals for what the Housing Technology Standard (HTS) should achieve and how it would make application integration and data transfer…
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Mobile works for Trafford Housing
Trafford Housing Trust has just revealed the impact of its decision to adopt mobile working, reporting almost 100 per cent levels of satisfaction across a range of maintenance and repairs criteria for its tenants. After the introduction of Sybase’s iAnywhere M-Business and Civica’s Servitor job management systems, Trafford Housing revealed that customer satisfaction levels for…
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Sorce portal online at Shoreline
Further to Shoreline’s communications infrastructure story, Shoreline has replaced its static intranet with Sorce’s dynamic portal system. The new intranet will integrate with Shoreline’s back-office systems, delivering information from disparate applications to one location. Shoreline is also deploying Sorce’s document management application to centralise and manage its documents. All documents will now be able to…
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