Following its launch of the Just Housing Resident Academy, which provides residents with accredited training in quality assessment, Just Housing now plans to create a web-based virtual university. Keith Simpson, business development director, Just Housing, said, “This initiative is being driven by our CEO members who see the use of technology as an effective and…
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News
Good communications at Shoreline
Shoreline Housing Partnership has gone live with its new communications infrastructure following the relocation of its headquarters. Before the move, Shoreline had little more than ordinary telephone extensions, making it difficult for it to meet national guidelines for call-handling efficiency or provide a seamless service to tenants. Steve Neul, head of IT, Shoreline Housing Partnership,…
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Wakefield & District Housing finds its way with GIS
Wakefield and District Housing (WDH), the fifth largest housing organisation in England, has put geographic and spatial data at the core of its operations following its implementation of a Pitney Bowes GIS system. WDH wanted to centralise all of its spatial data in order to create a single resource for real-time asset data across all…
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£280m Bassetlaw assets now SORP compliant
Bassetlaw District Council has met its SORP accounting requirements for its £280 million fixed assets with Real Asset Management’s Asset4000 system. The annual Statement of Recommended Practice (SORP), which becomes mandatory from March 2009 for local authorities and many other public bodies, changes the reporting process for annual accounts. The overall objective of SORP is…
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Covalent bonds with new customers
Northwards Housing has abandoned spreadsheets and paper plans for its performance management processes and replaced them with a system from Covalent. After the introduction of the new system, Northwards Housing received an Excellent Three Star rating from the Audit Commission in November 2008. Steve Finegan, head of business improvement, Northwards Housing, said, “As well as…
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Self-service HR for Cardiff Community
A new IT system from Carval has revolutionised Cardiff Community Housing Association’s HR management and improved working practices for its staff. The past few years have been difficult for CCHA as it has responded to changes in the housing sector, complied with new management practices mandated by the Welsh Assembly Government (WAG), and joined the…
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