Coast & Country is the latest housing association to deploy dynamic scheduling and mobile working in the quest for ‘first-time fix’, using mobile technology from 1st Touch. Iain Sim, chief executive of Coast & Country, which manages more than 10,000 properties around Redcar and Cleveland, explained, “Repairs and maintenance are how we are judged by…
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Flexible working for Trafford Housing
Flexible working at Trafford Housing Trust is being monitored using a solution from PeoplePointLite. The system installed at Trafford Housing Trust is a time and attendance system that monitors flexi-time in an office environment and calculates accrued time in lieu, lets staff to book holidays, and flags up potential issues with line managers. Claire Renner,…
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Document snapshots at L&Q
London & Quadrant has implemented electronic document capture software and automated many of its business processes using a system from Capital Capture. L&Q’s new system has improved its response times and day-to-day operations by reducing paper handling and manual processes, and provides better control and tracking of important documents, such as contracts and invoices. Capital…
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Erimus improves productivity with Aareon
Having implemented Aareon’s QL Housing system in 2006, Erimus Housing and Aareon have now worked together to specify, develop and deliver a mobile PDA-based addition to the system. Via hand-held computers, QL Mobile provides field-based staff with direct access to information held in the QL Housing system, enabling jobs to be allocated more efficiently and…
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Riverbed ripples at HFT
Home Farm Trust has adopted Riverbed’s wide-area data services solution to support its residential users with learning difficulties. The charity, which provides residential care, supported living and other services to more than 1000 people with learning difficulties throughout the UK, strongly encourages the use of technology by its users. HFT particularly focuses on electronic diaries…
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Yorkshire Housing set for digital
Yorkshire Housing has been awarded the ‘Homes Set for Digital’ accreditation from Digital UK, following its programme to upgrade all communal television aerials in time for the digital switchover planner for 2011. All properties owned by Yorkshire Housing, which share a communal aerial system, will be fully prepared to receive digital television when the switchover…
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