Cascade HR has announced that Radian Housing, Wakefield and District Housing, and Trident Housing Association are each planning to implement its human resources and payroll software. Radian Housing, with 1000 staff across its five group members, plans to deploy Cascade HR by May 2009 across four sites. It will be used by Radian’s HR team…
Torrent of customers for Cascade HRRead More →
News
Redbridge Homes and Paradigm Housing sign with Covalent
London-based Redbridge Homes plans to implement Covalent Software’s performance management software to manage performance indicators, actions and risks, as well as self assessments and inspections. The ALMO employs some 150 staff and is due to be inspected by the Audit Commission in February 2009; it has had approval for Decent Homes funding of £39 million…
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Helena Partnerships EPC-compliant with Documotive
Helena Partnerships has just installed new software from Documotive to ensure it complies with the requirement for Energy Performance Certificates which came into effect at the beginning of October. Documotive’s mobile EPC Surveys system lets on-site surveyors enter data into PDAs which instantly generate an energy performance rating for each property, removing the need for…
Helena Partnerships EPC-compliant with DocumotiveRead More →
Calling Wakefield and District Housing
Wakefield and District Housing has just spent £450,000 on improving its call centre with a system from Calyx to increase the speed and efficiency with which tenants’ queries are handled. Lee Sugden, IT services director, Wakefield and District Housing, said, “Our existing call centre could do the job, but the costs had become prohibitive, and…
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Clear view of inspections for Evesham and Pershore
Evesham and Pershore Housing Association achieved a three-star rating with excellent prospects for improvement from the Audit Commission in September 2008, in part due to its use of performance management software from Clearview. Ian Hughes, chief executive, EPHA, said, “Clearview played a significant role in helping Rooftop [EPHA’s parent organisation] to achieve an excellent outcome…
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Signposting the future
Signpost Housing Association has implemented text messaging for communications with its maintenance teams in the field. Dorset-based Signpost realised the importance of communicating quickly and cheaply with its 250-strong team of maintenance and repairs workers, all of whom are issued with mobile phones. At first, SMS messages were sent by members of Signpost’s office-based services…
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