Xmbrace, supplier of the Opti-Time workforce and appointment scheduling software, has reached its 100-customer milestone with the recent signing of the Ian Williams property maintenance company. Ian Williams is a specialist property maintenance company providing building, maintenance and refurbishment services. In order to improve services to tenants and achieve higher utilisation of its workforce, Ian…
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News
Whitefriars goes to Computerland
Whitefriars Housing Group has outsourced IT support for its 500 end-users to Computerland. Whitefriars, with 17,000 homes in the Coventry, was disappointed with the service that it had received from its previous outsourcing supplier so it was looking in the long-term for a more efficient and robust service while in the short-term it needed a…
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Community Grid in St Helens and North Liverpool
‘Digital inclusion’ pilot projects are being run in St Helens and North Liverpool to provide residents with free wireless broadband in their homes. The Advanced Internet Methods and Emergent Systems (AIMES) Centre, part of the University of Liverpool, has developed the Community Grid in conjunction with Proxim Wireless and OciusB2, as part of a digital…
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Dane Housing connects with Telecetera
The 70-strong repairs and maintenance team at Dane Housing Group are now using hand-held mobile devices and software from Telecetera to deliver more responsive services to tenants. Dane, which looks after 4000 homes in Cheshire, had found that the processes required to support its repairs and maintenance teams were inefficient and very paper-intensive, with some…
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United Welsh and Cheltenham Borough Homes sign with IBS
IBS OpenSystems has signed contracts with United Welsh Housing Association for CRM and with Cheltenham Borough Homes to streamline maintenance, repairs and reporting. United Welsh is taking IBS’s OpenHousing, OpenFinancials and OpenMobile products to improve the document management and workflow processes involved in the management of its 3600 properties in Wales. The system went live…
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Decent Homes in Cambridge
Cambridge City Council is on target to achieve the Decent Homes standard following its implementation of Anite’s Codeman asset management software, with all of the council’s 7600 social housing properties expected to meet the Government’s minimum requirements by 2010. Cambridge City Council is upgrading to the latest version of Codeman which offers a improved mobile…
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