IBS OpenSystems is to be acquired by Capita. At the time of writing, Capita’s offer had been declared ‘unconditional’, effectively signalling that the deal will take place. Capita’s offer of 187.85 pence for each IBS share is a premium of some 65 per cent on IBS’s average share price for the three months to 24…
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News
Texting at London & Quadrant
London & Quadrant is moving towards SMS-based tenant communications with the adoption of Deeplake’s CMGR software. L&Q, which manages 53,000 properties, relies heavily on technology to deliver its business objectives and is already well-known for having developed its own in-house suite of housing applications, known as Arena, alongside a dedicated service centre which handles more…
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Bernicia Group gets new VoIP call centre
Croft Technology has completed Bernicia Group’s new multi-site call centre as part of the merger of two of the north of England’s major housing associations. The Bernicia Group was created to provide support services to Cheviot Homes and Wansbeck Homes, previously the housing department of Wansbeck District Council. The partnership provides 8000 rented properties across…
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Greener and cheaper postal service for housing associations
Procurement for Housing has launched a postal services deal which could save housing organisations up to 58 per cent of their mail delivery costs and reduce their environmental impact. PfH’s research showed that housing organisations spend an average of around £41,000 per year on the stationery, printing, collecting, processing and postal costs involved in sending…
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High-street payments service combats financial exclusion
Woolworths has signed with Allpay.net to provide bill payment services in its 820 high-street stores, enabling customers that receive bills from Allpay.net clients, which include housing associations and local councils, to now make their payments at the cashtill in any Woolworths store, using cash or a debit card. Customers will use an Allpay.net swipe card,…
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E-procurement at Wandle Housing
Wandle Housing Association has overhauled its procurement systems to deliver tighter budgetary control, better financial reporting and faster ordering. Wandle, which owns and manages more than 5600 properties in 11 London boroughs including Bromley, Croydon, Lewisham and Wandsworth, was hampered by an old and inflexible purchasing system. While Wandle’s accounting process was very efficient, with…
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