Tenant newsletters often suffer from lack of readership, particularly among those for whom english is not their first language or are affecting by reading difficulties or visual impairment. At the same time, it is not cost-effective for housing associations to produce multiple versions of each newsletter to suit all likely audiences. Arena Partnership and Integro…
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News
Integral introduces PDAs
Bootle-based Integral Housing Services has introduced hand-held mobile devices for the majority of its 260-strong workforce of electricians, plumbers, painters and plasterers, linking them to Integral’s call centre, its central computer systems and to many of its housing association and local authority clients around Merseyside. Ian Jones, housing services director, Integral, said, “We introduced PDAs…
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Odyssey quadruples housing revenues
The social housing market remains profitable for Odyssey Interactive, with sales growth of more than 400 per cent in the sector in the past year. Part of Hasgrove Plc, Odyssey gained ten new housing customers in 2007, including Affinity Sutton, Carr-Gomm, Network Housing and Origin Group. Nigel Danson, managing director, Odyssey, said, “Sales of our…
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Peak service for Cairn
Cairn Housing Association has restructured its network to provide connectivity to all of its 35 remote sites in Scotland, achieving 99.999 per cent uptime while re-using much of its existing hardware. Cairn manages 2800 properties in Scotland, with offices in Edinburgh, Glasgow, Coatbridge and Thurso. For the past three or four years, Cairn has had…
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Walsall Housing Group tests loopholes in security
As organisations’ infrastructures attempt to deal with the growing volume and complexity of internal and external security threats, Walsall Housing Group is committed to regular penetration testing of its IT systems to highlight potential weaknesses before they are exploited. Phil Pettifer, network and security manager, WHG, said, “Penetration testing gives us peace of mind. It’s…
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New Charter monitors mobile device threat
New Charter Housing Trust Group has been one of the first organisations in the industry to recognise the potential security threat posed by the ubiquity of portable and removable media devices such as MP3 players, PDAs, USB drives, digital cameras and the latest generation of mobile phones. These devices can aid productivity and support flexible…
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