Erimus Housing has extended its automated work scheduling system to its gas servicing team. The Middlesborough-based RSL, which manages 13,200 properties, reviewed its system for gas servicing schedules. Each appointment needed considerable paperwork, resulting in an error-prone and time-consuming process for even straightforward jobs. The process became more complex when handling lack of access to…
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News
Banging the drum for geographic information systems
Drum Housing Association has integrated geographic information with its housing management system, resulting in organisation-wide improvements in information access and productivity. Drum Housing Group was formed in 1997 from East Hampshire Housing Association and Hangras Housing Association. Drum Housing Association was formed in 2002 after consolidation into a single RSL and now owns or manages…
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Intranet means extra star for South Liverpool Housing
South Liverpool Housing Group has jumped from a zero-star rating with ‘uncertain prospects for improvement’ to two stars and a promising future, with the organisation’s new intranet playing a pivotal role in the transformation. SLH received a zero-star rating from the Audit Commission against a background of merger rumours which led to a lack of…
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Virtual success for Flagship
Moving to a prestigious, grade-II listed building presented some challenges for Flagship Housing Group as conservation requirements restricted FHG’s ability to make structural changes to accommodate its technology infrastructure. FHG is the largest provider of affordable homes in eastern England. With its group members of Suffolk Heritage Housing Association, Peddars Way Housing Association and Kings’…
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New infrastructure at Housing Corporation
The Housing Corporation has signed a £7.5 million contract with Paris-based Steria for the delivery of infrastructure management services to support the Government agency’s 500 employees and 2000 registered social landlords and local authorities. During the three-year contract Steria will manage all core infrastructure services, from server and storage management, backup and recovery facilities, to…
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No integration – no mobility
The industry seems to recognise that enabling mobile working is a priority, but over a third of housing associations have yet to develop their mobile working strategy as they address integration issues with their existing infrastructure. A recent poll from IBS OPENSystems indicated that only 38 per cent of housing associations have a mobile strategy,…
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