Vale of Aylesbury Housing Trust is now using Localz’ core customer engagement platform to provide real-time updates to tenants on their repair appointments and the ability to track operatives on a map. Customers receive an SMS notification containing a 15-minute arrival window and a link to a web-based appointments portal. The portal includes an ETA…
Vale of Aylesbury Housing’s first-time access with LocalzRead More →
News
Solihull Community Housing live with RentSense
Solihull Community Housing is now using RentSense to help it mitigate rising arrears and achieve upper-quartile performance. Andy Jones, neighbourhood services manager, Solihull Community Housing, said, “Having spent a lot of time on our housing management system, we still felt that further improvements were needed to improve our arrears performance.” Before buying RentSense, Solihull took…
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Torus moves to Cadcorp web mapping
Cadcorp has been chosen by Torus to replace its previous on-premise geographic information system with a web-based version alongside application management, support and training. The housing provider was previously running two sets of GIS after merging with Liverpool Mutual Homes, but both versions were out-dated and lacked the necessary functionality and flexibility. Torus therefore decided…
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ForHousing supports independent living with Alertacall
ForHousing is installing Alertacall’s telecare technology to help its tenants in supported housing. Tenants living in ForHousing’s supported housing in Oldham can use the Alertacall touchscreens to pick up key information about their home or report repairs and, based on pre-agreed criteria, if the tenant doesn’t press a button on the touchscreen within an agreed…
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MHS invests in RentSense
MHS Homes has invested in Mobysoft’s RentSense to help it identify and support tenants struggling with their rent and create capacity for its housing and income officers to offer help. Stephanie Goad, operations director, MHS Homes, said, “Owing to the pandemic, we’ve seen a sharp increase in the number of tenants claiming universal credit, and…
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Melin Homes strengthens governance with Decision Time
Melin Homes has improved its governance by implementing software from Decision Time to manage its meetings, risks and objectives. Decision Time makes it easier for housing providers to achieve good governance by running effective meetings, managing risk and monitoring strategic performance. It enables CEOs, directors and leaders to manage all of these requirements in one…
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