Clydebank Housing is using Aico’s 3000 and 600 series detectors as well as its Ei1000G SmartLink gateway to ensure tenant safety, future-proof its housing stock and meet the latest legislation to maintain compliance. In 1999, the housing provider acquired 750 houses from Scottish Homes, increasing its total stock to around 1,100 properties, catering for all…
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8×8’s real-time video repairs at Platform Housing
Platform Housing has extended its use of 8×8’s ‘experience communications as a service’ (XCaaS) cloud-based software with the addition of two-way video interaction for real-time repair diagnoses and fixes. Platform Housing’s maintenance subsidiary, Platform Property Care, conducted a pilot project to extend 8×8 XCaaS with 8×8 Video Interaction. During a month-long evaluation, the repairs and…
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Aareon acquires Fixflo
Aareon AG has bought housing repairs and maintenance software provider Fixflo for an undisclosed sum. Commenting on its acquisition, Aareon said that Fixflo offers a “best-in-class SaaS solution” that connects housing providers, tenants and contractors on a dedicated platform for repairs and maintenance. Fixflo was started in 2012 and its software is now used to…
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Netcall’s low-code tenant platform
Netcall has launched Tenant Hub, a housing-specific case management framework combined with a self-service tenant portal. Powered by Netcall’s Liberty platform, Tenant Hub uses Liberty Create’s low-code capabilities, with integration to Liberty’s omnichannel contact centre solution. Unlike traditional CRM systems and other off-the-shelf solutions, Netcall said that its low-code platform works in tandem with housing…
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Mobysoft’s income maximisation at Teign Housing
Teign Housing has been using Mobysoft’s ‘income maximisation’ service as an adjunct to its continuing use of the software provider’s RentSense software. The housing provider originally installed RentSense in 2019 but was hesitant about renewing it after 12 months owing to some initial data-feed problems from Teign Housing’s new housing management system into RentSense. Amanda…
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Fortem’s smarter repairs with Totalmobile
Totalmobile’s Mobilise software is helping Fortem to digitise its repairs and maintenance service delivery. For nearly 20 years, Fortem has undertaken repairs and maintenance activities for around 40 social housing providers, and annually completes 400,000 repairs in occupied homes and prepares 10,000 vacant properties. The Mobilise cloud-based workforce software is enabling on- and offline working…
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