Fife Housing Group has joined many of its Scottish peers in choosing Mobysoft’s RentSense software to improve its financial performance through reduced arrears. Beverley Graham, housing manager, Fife Housing Group, said, “At the moment, a great deal of our housing officers’ time is spent trawling through individual rent accounts, even though some don’t need any…
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News
Northgate Housing at Colchester Borough Homes
Colchester Borough Homes, a subsidiary of Colchester Borough Council, has implemented a new housing management system from Northgate Public Services to give its tenants better access to more digital services. Managing the project remotely owing to the pandemic, NPS worked in partnership with CBH and the council to ensure NPS Housing went live in under…
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MRI Software launches Resident Voice Index
MRI Software has announced that it is starting a year-round survey and campaign to capture data about the lives of social housing tenants and satisfaction with their housing. The software company’s Resident Voice Index will collect self-reported user data through a series of surveys and polls. Tenants who wish to participate will share their views…
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Cairn Housing goes low code with Netcall
Cairn Housing and its subsidiary Ancho have adopted Netcall’s low-code Liberty platform in order to develop a tenant self-service portal. The Liberty ‘all in one’ customer experience (CX) suite has enabled Cairn Housing and Ancho to provide simple, convenient services for their tenants across a variety of channels combined with ‘work from anywhere’ flexibility for…
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Redbridge selects Civica’s cloud Cx housing software
Civica has won a software-as-a-service (SaaS) contract with the London Borough of Redbridge for its cloud-based Cx Housing, Asset Management and Abritas homelessness software packages. The contract is valued at £500,000 over five years. The council chose Cx to support its housing team’s digital transformation agenda and deliver better online services for over 3,000 households….
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Housing Technology 2021 Live Broadcast Review
According to many of the guests, speakers and participants at Housing Technology 2021 at the start of March, the first live broadcast of our annual conference and executive forum raised the bar for how digital events should be run. “BEST EVER DIGITAL CONFERENCE!” Hosted by George Grant, Housing Technology’s co-founder and CEO, and Emma Birchley,…
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